Ratings based on 2,130 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from West Hollywood
Posted 2 May 2024
What an awesome boutique hotel without the stuffy attitude! Truly loved my stay. Was in town for three nights and the room, staff and overall stay were nothing short of exceptional.
by A verified traveler
Posted 1 May 2024
I’ve stayed here several times. It’s super chill. People at the front desk are very nice. I’m happy that the room has a bathtub. The Prudential center is right across the street. The restaurant was just recently remodeled, but I haven’t had a chance to eat there, but I will next semester.
by A verified traveler
Posted 30 Apr 2024
Was in town for the marathon. Great location, located only a block from the finish line. Very helpful staff. Hotel was a bit on the small side but given the age of the hotel and its location it was as expected. I’d stay there again when in town for the marathon.
by A verified traveler
Posted 29 Apr 2024
Pleasant front desk staff, easy check in, clean room.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Staff was friendly and room was great and clean
Comment from Hotel Management
29 Apr 2024 by Jordan, Hotel Management
Hello Jennifer. Thank you for leaving feedback. We are lucky to have a great team at the Copley Square Hotel, thank you for noticing the effort that they make to take care of you.Warmly,CSH Team
by A verified traveler
Posted 29 Apr 2024
Came here 30 years ago, has gone down hill lack of investment
by A verified traveler
Posted 28 Apr 2024
The property is tired could do with some updates. Room was adequate but bathroom had a cracked sink bowl that went the whole way through, grouting needed repaired in the bath/shower. Had to ask for the complimentary water. Kitchen had a variety of teas, didn't try the coffee and a microwave. Staff were friendly.
by A verified traveler
Posted 28 Apr 2024
I wish they had told us we couldn't get our car until after 7am. Besides that everything was very nice.
by A verified traveler from Johnston
Posted 28 Apr 2024
Staff was excellent! Ben really went above and beyond!
Comment from Hotel Management
29 Apr 2024 by Jordan, Hotel Management
Thank you for your feedback Tracey. We are lucky to have a great team at the Copley Square Hotel, thank you for noticing the effort that they make to take care of you. I will be sure to let Ben know. Take care!Best,CSH Team
