Ratings based on 2,177 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Great location and consistently wonderful rooms. I love the hotel.
by A verified traveler
Posted 4 May 2024
This was such an amazing surprise! Every single employee was so kind and full of energy and it was just an enjoyable experience all around
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Parking was tough
by A verified traveler
Posted 28 Apr 2024
We had the city view room and nothing could beat that Boston city skyline.
Room was smaller than expected however cozy. Security was top notch so no unexpected visitors. We paid for breakfast one morning and it was great with lots of different options. The “living room’ has a fun “family” feel to it.
Went to a Celtics game and the 2 minute walk back to our room was amazing. Easy access to the subway system.
Highly recommend this hotel!
Staff was top notch too!
by A verified traveler
Posted 28 Apr 2024
Fantasy venue for solo or group travelers. A bit small for a young family but it’s right in downtown next to some great dining options and public transportation that can get you anywhere you really would want to go. Highly recommend!
by A verified traveler
Posted 28 Apr 2024
Beautiful hotel right beside TD Garden Arena. Was able to check in early with no hassle. Room was small but very comfortable and appeared very clean. There is a food hall next door with plenty of food options, also there is direct access to the subway as well. Would definitely stay here again.
by A verified traveler
Posted 27 Apr 2024
Love citizenM! They’re always located in a convenient area and the staff is always great! Will always go back!
by A verified traveler
Posted 27 Apr 2024
Nice stay. Didn’t expect the room to be so small. Smaller than any European hotel I have seen.
