Ratings based on 551 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
I liked the fact that they had laundry facilies on site. Most of the staff were very nice. It was clean, but very old.
I did not like the fact that they didn't clean your room, but maybe once a week. They hardly ever had clean towels to exchange for used ones. No breakfast even though they advertised grab and go. They ran out of toilet paper, so you had to provide your own.You had to take your own trash out to the dumpster.
Comment from Hotel Management
5 Jun 2024 by Hotel Management, Hotel Management
Dear April, Thank you for your feedback. We continually strive to improve our services and are pleased you had a comfortable experience. However, we are sorry that some concerns prevented it from being perfect. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. We hope to have another opportunity to provide you with the great visit you deserve.Sincerely,Hotel Management
by A verified traveler
Posted 3 Jun 2024
There was a rain storm and the entire builing was leaking. Although the room that I has was okay, the hallway and stairway was completely unsafe due to the wet stairs and rain that was falling theough the cracks in the ceiling. The entire hallway had rain coming through. I have never been in a hotel which had thisocur.
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 11 May 2024
Nice cleans and comfortable stay.
Comment from Hotel Management
12 May 2024 by Hotel Management , Hotel Management
Dear Ranneshia, Thank you for taking the time to review our hotel and for your kind words. We are thrilled to hear that you enjoyed your stay with us and that your room was comfortable and relaxing. We believe that a clean and comfortable room is essential for a great hotel experience, and we are glad we were able to provide that for you. It was our pleasure to have you as our guest at Extended Stay America, and we look forward to hosting you again in the future.Sincerely,Hotel Management
by A verified traveler
Posted 5 May 2024
by A verified traveler from West Monore
Posted 7 Apr 2024
by A verified traveler from Orange
Posted 5 Apr 2024
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 3 Mar 2024
