Ratings based on 547 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Nice cleans and comfortable stay.
Comment from Hotel Management
12 May 2024 by Hotel Management , Hotel Management
Dear Ranneshia, Thank you for taking the time to review our hotel and for your kind words. We are thrilled to hear that you enjoyed your stay with us and that your room was comfortable and relaxing. We believe that a clean and comfortable room is essential for a great hotel experience, and we are glad we were able to provide that for you. It was our pleasure to have you as our guest at Extended Stay America, and we look forward to hosting you again in the future.Sincerely,Hotel Management
by A verified traveler from West Monore
Posted 7 Apr 2024
by A verified traveler from Orange
Posted 5 Apr 2024
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 3 Mar 2024
by A verified traveler
Posted 5 Feb 2024
by A verified traveler
Posted 4 Feb 2024
by A verified traveler from Oklahoma City
Posted 28 Jan 2024
Roaches in the kitchen and my key card hardly ever worked..bed was squeaky and uncomfortable!!!!....dark and dirty hallways!!...worse ESA ever stayed in!!
Comment from Hotel Management
28 Jan 2024 by Hotel Management, Hotel Management
Dear Christopher, We sincerely apologize for the unsatisfactory experience you encountered during your recent stay. Your feedback regarding cleanliness, maintenance issues, and room comfort is deeply concerning and not reflective of the standards we strive to uphold. Please rest assured that we take your comments seriously and will address these concerns with our team for a smoother experience for our guests. We understand the impact this had on your stay and regret any inconvenience caused. Your feedback is invaluable, and we appreciate you bringing these matters to our attention. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
by A verified traveler
Posted 8 Dec 2023
Everything was great
