Ratings based on 322 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Lovely historic building , quiet location with gardens . Short walk to historic centre and less than 15 mins to the castle . Staff were friendly and polite and helpful. Would go back .
by A verified traveler
Only looks grand
Posted 24 Feb 2024 on HotelsBiggest elevator in a month, smallest shower. Balcony fantastic when it wasn’t raining. Totally turned off by sign on mini fridge telling me it was not allowed to remove hotel beverages to put my things in. Hotel offers discount at their restaurant that was totally confusing. Hostess told us we could order some items, waiter said other items. Cancelled in frustration and just ordered pizza. Then they brought wrong pizza. After one bite they brought right pizza. Parking was great bonus.
by A verified traveler
Posted 30 Sep 2023
by A verified traveler
Posted 24 Sep 2023
Such friendly helpful staff. Perfect location with an easy walk to restaurants, shops & city sites. Beautiful large room with a lovely terrace to watch the sunset. Nice breakfast each day before heading out.
by A verified traveler
Posted 23 Sep 2023
The hotel was fabulous and we particularly enjoyed our balcony and we appreciated staff helpfulness and friendliness. Hotel breakfast also. Et good with lots of variety.
Hotel restaurant was very badly organised and we experienced long waits for service. We would advise manager of restaurant to re think the number of covers or make it in to a pizza only restaurant as it doesn’t work the way it is right now. Many Other guests also not happy with restaurant and experiencing very long waits for service. Plus restaurant probably loosing money, as if we had more opportunities to order (with waiting staff) we could have ordered more drinks.
by A verified traveler
Perfect
Posted 19 Sep 2023 on HotelsBeautiful, elegant hotel - impeccable.
We had the Panoramic Suite which was a lovely space to stay in - nothing to fault.
Very good breakfast
Professional, friendly service - thank you Alessandro e lo staff.
A few steps across the bridge to the gorgeous, authentic town - not too touristy.
by A verified traveler
Posted 11 Sep 2023
Very friendly, welcoming and helpful staff. Tasty and varied breakfast. Rooms with outstanding views.
by A verified traveler
Posted 16 Aug 2023
Private free parking was perfect for the busy town. Great stay!
by A verified traveler
Posted 5 Aug 2023 on Hotels
Brilliant with the kids, great food and perfect location
by A verified traveler
Posted 7 Jul 2023
Beautiful staff, authentic property, renovated in keeping with the origins of the property. Great location with free parking and a short walk across the bridge to the old town. Breakfast was fabulous. Dinner at the on-site restaurant provides discount ratevto hotel guests and attentive service and great food. Don't stay anywhere else in Bosa
