Ratings based on 7 Verified Reviews

3.0 out of 5
4.0 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Good location, no breakfast

Posted 22 Jan 2024 on Hotels
The location is amazing, too many activities near the apartment. Best place to stay with family. However, 1. The hotel has to be renovated urgently. 2. Furniture is old, 3. Towels are mostly torn 4. Bath amenities with the lowest quality 5. SPA doesn't have slippers and enough towels. Note. Special thanks to the reception team (Nika) and friendly housekeeping.
4 out of 5
by A verified traveler

Posted 7 Feb 2022 on Hotels
Comment from Hotel Management
9 Feb 2022 by Volodymyr , Hotel Management
Dear guest, Thank you for taking the time and rating us. We are glad that you enjoyed your stay and hope to see you soon again Kind regards
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2022
3 out of 5
by A verified traveler

Posted 17 Dec 2021 on Hotels
All OK but heater wasn't working properly Swimming pool on other building so couldn't use it as passing street after using pool with kids not possible in cold weather.
Comment from Hotel Management
18 Dec 2021 by Volodymyr , Hotel Management
Dear Mr. Amr, First of all, thank you for taking the time and sharing your experience with us. It is sad to hear that our services didn’t meet all of your expectations and even those additional heaters did make you feel warm. Unfortunately there is nothing we can do about the swimming pool. Even though there are changing rooms and hair driers we understand that it isn’t always convenient to walk outside. Please accept our apologies one more time and we hope you will visit us again, maybe in another time of the year. Regards, Volodymyr, Hotel Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2021 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2020 on Hotels
3 out of 5
by A verified traveler

Posted 3 Jan 2022 on Hotels
Comment from Hotel Management
9 Feb 2022 by Volodymyr , Hotel Management
Dear Laila, Thanks for rating us. We hope you will give us a chance to serve you better in the near future. Regards
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