Ratings based on 604 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 7 Apr 2024
Comment from Hotel Management
11 Apr 2024 by MICHEL, Hotel Management
Nous vous remercions d'avoir pris le temps de laisser vos impressions suite à votre séjour dans notre établissement. Nous sommes navrés de contacter cette mauvaise note. C’est avec un grand plaisir que nous vous accueillerons de nouveau lors de vos futures excursions à Bordeaux. Cordialement, Michel.
3 out of 5
by A verified traveler

Posted 24 Mar 2024
We never got the TV to work; internet was intermittent; it took several minutes for water to be hot after running it; and the freezer in the refrigerator needed defrosting. It was a spacious room, with a tiny and functional kitchen area. Public transportation was very near and it was close to restaurants.
Comment from Hotel Management
25 Mar 2024 by MICHEL, Hotel Management
Many thank Susan for your comments, We're sorry to hear that, but we'll be checking it out straight away. We hope to see you again for your next stay in bordeaux, best regards, Michel
5 out of 5
by A verified traveler

Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by MICHEL, Hotel Management
Nous vous remercions d'avoir pris le temps de laisser vos impressions suite à votre séjour dans notre établissement. C’est avec un grand plaisir que nous vous accueillerons de nouveau lors de vos futures excursions à Bordeaux. Cordialement, Michel.
4 out of 5
by A verified traveler

Valued stay.

Posted 25 Oct 2023 on Hotels
Comfortable
Comment from Hotel Management
27 Oct 2023 by MICHEL, Hotel Management
Nous vous remercions d'avoir pris le temps de laisser vos impressions suite à votre séjour dans notre établissement. C’est avec un grand plaisir que nous vous accueillerons de nouveau lors de vos futures excursions à Bordeaux. Cordialement, Michel.
3 out of 5
by A verified traveler

Posted 22 Oct 2023
I would recommend staying in another area, a bit unsafe feeling at night compared to the other areas of Bordeaux. Good price for a room but I bit dirty and the breakfast was not worth the 10 euros, go to a coffee shop instead.
Comment from Hotel Management
23 Oct 2023 by MICHEL, Hotel Management
Nous vous remercions d'avoir pris le temps de laisser vos impressions suite à votre séjour dans notre établissement. Cordialement, Michel.
4 out of 5
by A verified traveler

Good

Posted 14 Oct 2023 on Hotels
Nice staff, walk into town, near all the nightlife. Hotel needs a good deap clean. Found loads of spiders and bugs in the room. We had no coffee or milk, which would have been good. Tv, and AC was good. Comfy bed and pillows:
Comment from Hotel Management
16 Oct 2023 by MICHEL, Hotel Management
Thank you for your comments, We are sorry to hear this, we will intervene. we hope to see you again for your next stay in bordeaux, best regards, Michel
3 out of 5
by A verified traveler

Posted 13 Oct 2023
There's bugs in the bathroom. Only one coffee pod on the first day. None on the second day.
Comment from Hotel Management
16 Oct 2023 by MICHEL, Hotel Management
Thank you for your comments, We are sorry to hear this, we will intervene. we hope to see you again for your next stay in bordeaux, best regards, Michel
4 out of 5
by A verified traveler

Posted 13 Oct 2023
Everything looks kind of dated... and the area looks a little dodgy. However, it was safe and close to the city center. The staff at the hotel were friendly and helpful. Plenty of parking for a reasonable fee
Comment from Hotel Management
13 Oct 2023 by MICHEL, Hotel Management
Many thank Alexander for your comments, we hope to see you again for your next stay in bordeaux, best regards, Michel
5 out of 5
by A verified traveler

Posted 11 Oct 2023
Everything was Ok except towels which are cheap quality.
Comment from Hotel Management
13 Oct 2023 by MICHEL, Hotel Management
Many thank Gabriel for your comments, we hope to see you again for your next stay in bordeaux, best regards, Michel
5 out of 5
by A verified traveler

Posted 1 Oct 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by MICHEL, Hotel Management
Nous vous remercions d'avoir pris le temps de laisser vos impressions suite à votre séjour dans notre établissement. C’est avec un grand plaisir que nous vous accueillerons de nouveau lors de vos futures excursions à Bordeaux. Cordialement, Michel.