Ratings based on 132 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 May 2024
The Renaissance Bordeaux is a great hotel. Easy waking distance from the waterfront, close to shopping, nice restaurant and pool. Rooms very comfortable and nicely appointed! Can't go wrong for the price !
5 out of 5
by A verified traveler

Posted 20 May 2024
Front desk staff was very pleasant and helpful, especially Timothee.
5 out of 5
by A verified traveler

Posted 19 May 2024
Shout out to all restaurant and front desk staff. So polite and helpful all the time
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024
5 out of 5
by A verified traveler

Posted 7 May 2024
A very nice and unusual hotel - highly recommended
5 out of 5
by A verified traveler from Monroe

This traveler left a rating score only Posted 1 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2023 on Hotels
3 out of 5
by A verified traveler from Fort Wayne

Posted 14 Oct 2023
Check-in process was easy, quick and great customer service. Room was good, but you could hear next door voices. What surprised me when I checked out the front desk asked to pay the full amount of stay. I have to Explained to her that was prepaid/paid. The little attitude was not comfortable. The fact she didn’t say sorry that she was wrong.
Comment from Hotel Management
9 Nov 2023 by Antoine P., Hotel Management
Dear Yondra,Many thanks for sharing your review on Expedia.I am delighted to read you had a great experience at check in.However, I am truly sorry for the misunderstanding regarding your invoice upon check out. Please be assured I will follow up with our Front Office team to ensure this will not happen anymore.I hope to welcome you back soon at the Renaissance Bordeaux !Antoine P.Front Office Manager
5 out of 5
by A verified traveler from Tucson

Posted 14 Oct 2023
After weeks of often dubious French hotels, this place was a breath of fresh air. Modern. Beautiful. Spacious. Everything I could ask for in a hotel. Highly recommended - IF you have reason to be away from or don’t mind a short commute (tram or water taxi both a 4min walk) to Bordeaux center.
Comment from Hotel Management
9 Nov 2023 by Antoine P., Hotel Management
Dear Edward,Many thanks for sharing your review on Expedia.I am so thrilled that we managed to turn your trip in France to a great journey ! Thank you so much for your kind words.I hope to welcome you back very soon at the Renaissance Bordeaux !Antoine P.Front Office Manager
4 out of 5
by A verified traveler

Posted 13 Oct 2023
The food Mar across the square was an excellent surprise!!!
Comment from Hotel Management
9 Nov 2023 by Antoine P., Hotel Management
Dear Paul,Many thanks for sharing your review on Expedia.I am delighted that you enjoyed your stay with us, and especially the lively food market "Les Halles de Bacalans" right accross the street.I hope to welcome you back soon at the Renaissance Bordeaux !Antoine P.Front Office Manager