Ratings based on 153 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Quirky spacious hotel, the room had all facilities you could need. The superking bed was very comfortable and the wifi was excellent.
by A verified traveler
Posted 11 Jun 2024
The rooms were spacious, the courtyard was delightful & the front desk people were so helpful with anything needed. The area is lovely & convenient to everything.
Comment from Hotel Management
12 Jun 2024 by Lorine, Hotel Management
Great to hear you enjoyed the spacious rooms, lovely courtyard, and helpful staff! The convenient location was an added perk. We're delighted your stay was a pleasant one.
by A verified traveler
Posted 11 Jun 2024
Really nice property, clean hotel in a great location
Comment from Hotel Management
11 Jun 2024 by Lorine, Hotel Management
Thank you very much for your kind feedback!We’re delighted to hear that you found our property nice and appreciated the cleanliness and great location of our hotel. Your positive remarks mean a lot to us.We look forward to welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 2 Jun 2024
Great property!
Comment from Hotel Management
11 Jun 2024 by Lorine, Hotel Management
Thank you so much for your kind words!We’re thrilled to hear that you enjoyed our property. Your positive feedback is greatly appreciated and encourages us to continue providing excellent service.We look forward to welcoming you back in the future.
by A verified traveler
Posted 29 May 2024
This hôtel is clean and quiet. It is centrally located near the old Bordeaux. It is at close proximity of stores, restaurants, attractions and near the tram. Would return anytime.
Comment from Hotel Management
2 Jun 2024 by Lorine - Receptionist, Hotel Management
Thank you for your kind review. We're pleased to hear that you found our hotel clean and quiet, and appreciated our central location near old Bordeaux. It's great to know that you enjoyed the proximity to stores, restaurants, attractions, and the tram. We look forward to welcoming you back anytime.
by A verified traveler
Posted 16 May 2024
Excellent location, spacious rooms and very helpful receptionists
Comment from Hotel Management
2 Jun 2024 by Lorine - Receptionist, Hotel Management
Thank you for your kind words. We're thrilled to hear that you enjoyed our excellent location, spacious rooms, and found our receptionists very helpful. We look forward to welcoming you back in the future.
by A verified traveler
Posted 8 May 2024
My objection was not the property but the fact that when I arrived I had no room reserved because my reservation had not been confirmed by direct communication with the hotel. I assumed the reservation on Expedia was sufficient. The hotel had a record of my reservation but had not reserved the room. Be sure to call or email the hotel to confirm. Other that that disaster, they seemed nice and it was a good location.
Comment from Hotel Management
9 May 2024 by sara, Hotel Management
Dear Mister Mclean , We are sorry to hear that , we don't know what happend between expedia and our hotel .This situation is unique don't hesited for the next time to book directly with us or on our web site We look forward to welcoming you an other time We remain at your disposal kind regards Sara
by A verified traveler
Posted 28 Apr 2024
No lift…. Disappointment for our luggage. Staff very helpful.
Comment from Hotel Management
16 May 2024 by sara, Hotel Management
Dear Michel We thank you for your comment , we had problem with the lift but now everthing is in order we look forward to welcoming you an other time in our hotel best regards sara
by A verified traveler
Posted 17 Apr 2024
Walkable.
Have no elevator
Comment from Hotel Management
1 May 2024 by Lorine / Reception, Hotel Management
Thank you for sharing your feedback with us! We're glad to hear that you found our hotel walkable and convenient. While we do have a lift available in one of our buildings, we apologize for any inconvenience caused by not having an elevator in all areas. We appreciate your understanding and hope to welcome you back for another enjoyable stay in the future!
by A verified traveler
Posted 17 Apr 2024
The hotel is a lovely quiet courtyard, in a quiet but elegant street in central Bordeaux, 5 minutes walk from the city centre and a perfect base to explore. Staff were friendly and efficient, and the room was spacious, clean with a lovely viee into the internal courtyard. The hotel was great value for money and I would absolutely stay there again.
Comment from Hotel Management
1 May 2024 by Lorine / Reception, Hotel Management
Thank you for your lovely review! We're so glad you enjoyed your stay! It's great to hear that you found our hotel's location convenient and our staff friendly. We're happy you liked your room and the peaceful courtyard view. We'd love to have you stay with us again in the future!
