Ratings based on 81 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2024 on Hotels
by A verified traveler
Posted 25 Nov 2023
Comfortable, very nice staff, spacious room, great breakfast
Comment from Hotel Management
29 Nov 2023 by The front desk team, Hotel Management
Dear Laurent,Thank you for sharing your feedback with us following your recent stay here at Holiday Inn Bordeaux.We are thrilled to read that you enjoyed your stay.We hope to get the chance to welcoming you again soon.Kind Regards,
by A verified traveler
Posted 24 Nov 2023
Great parking, modern very clean hotel. Perfect for our needs!
Comment from Hotel Management
26 Nov 2023 by The front desk team, Hotel Management
Dear Scott,Thank you for your review. We appreciate your took time to leave us a comment after your previous stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback.Still, we hope you will visit us again! Sincerely yours,
by A verified traveler
Posted 28 Oct 2023 on Hotels
Excellent modern hotel and reasonably priced!
Comment from Hotel Management
31 Oct 2023 by L'équipe de Réception, Hotel Management
Dear Scott,Thank you for sharing your feedback with us following your recent stay here at Holiday Inn Bordeaux.We are delighted to read that you enjoyed your stay.We hope to get the chance to welcoming you again soon.Kind Regards,
by A verified traveler
Was very dissatisfied
Posted 17 Oct 2023 on HotelsWe arrived early on Sunday, to be told that there was no food in the evening and no bar staff.
Comment from Hotel Management
19 Oct 2023 by The Front Desk Team., Hotel Management
Dear Roy,We are sorry to learn that the first night of your three nights stay wasn't as good as you wish.In fact our restaurant is close on week-end but there is still a snacking menu with some prepared dishes and pizza available 24h/24.Our bar is in fact open and our front desk staff can easily serve you.We are sorry if there was a misunderstanding on the sunday of your arrival.We looking forward to welcome you again to provide you a better experience.Kind regards,The Front Desk Team.
by A verified traveler
Amazing
Posted 16 Oct 2023 on HotelsWe arrived 50 minutes earlier before Check in but our room wasn’t ready. We waited 40 minutes before Marc Antoine (front desk team) came in and sorted it all out meaning we were able to make it to a pre booked excursion otherwise we would have missed our appointment. From Bordeaux airport, the hotel is just a minutes away. Bus 39 from the bus station runs regularly and will drop you off close to the hotel. Ticket cost less than €2 depending on how many journeys you plan to take . If you plan to get the bus , make sure you get the one that goes to Aeropac because there is many bus 39 and they all go to different areas. For the hotel, come off at Aeropac stop , hotel is just around the corner. It’s not sign posted. Just a 2 minute walk behind some trees. Hotel is still very new. Had a top floor room overlooking the office building which we wanted . We were not disappointed at all, a beautiful and very spacious room. We had breakfast, which was fresh , very tasty with many varieties to choose from. We also had dinner one evening and that also was well cooked and tasty. The hotel though is close to the airport, is quiet. Not many shops close by. After our flight was cancelled, due to unseen an Incident at the airport, we checked in a day later. I must Thank Marc-Antoine whom if it wasn’t for his help, our holiday would have been completely ruined. From amending our stay date to helping with the Uber, we were able to have an amazing time.
Comment from Hotel Management
20 Oct 2023 by Philippe F - Front Office Manager, Hotel Management
Dear Yvonne,Thank you very much for your fabulous comment about the Holiday Inn BORDEAUX-MERIGNAC. We're delighted that you enjoyed your stay with us, and we'll be sure to pass the word on to MArc-Antoine who will blush and be glad to hear from you! We look forward to welcoming you back soon for your next trip in South West of France!Kindest regards,
by A verified traveler
Posted 16 Oct 2023
This hotel is very comfortable and clean. We were are pleasantly surprised by how nice the hotel is and it has a great breakfast.
Comment from Hotel Management
17 Oct 2023 by The front desk team, Hotel Management
Dear Julie,We are pleased to learn that you enjoy your stay with us.We will be honoured to meet you again !Kind regards,The front desk team.
by A verified traveler
Posted 29 Sep 2023
New hotel, well maintained and organized ( breakfast meals ample).
Comment from Hotel Management
5 Oct 2023 by Philippe F - Front Office Manager, Hotel Management
Dear Stanley,Thank you for sharing your feedback with us following your recent stay here at Holiday Inn Bordeaux.We are thrilled to read that you enjoyed your stay.We hope to get the chance to welcoming you again soon.Kind Regards,
by A verified traveler
Posted 14 Sep 2023
Excellent new hotel, just right for an overnight stay next to the airport
Comment from Hotel Management
16 Sep 2023 by The Front Desk Team, Hotel Management
Dear Robert,Thank-you for your feedback about your last stay with us.We are glad to learn that you enjoy your stay and will be honoured to welcome you again !Kind regards,
by A verified traveler
Posted 15 Aug 2023 on Hotels
Comment from Hotel Management
17 Aug 2023 by The Front Desk Team, Hotel Management
Dear Helen,Thank-you for your return regarding your last stay in our hotel.Because it’s our mission to offer a well quality service to our customer, we are pleased to learn that your stay was as good as you wish.We will be honoured to meet you again.Kind regards,The Front Desk Team.
