Ratings based on 723 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Stop Looking. Just book it. To much to list.
by A verified traveler
Posted 11 Jun 2024
Very small hotel on side road near best spots in downtown area. Most things walkable. Rooms small but efficient and quiet.
Lobby bar was very eclectic and great vibe. Theo, bartender, was amazing and made returning each evening a fun experience!
Comment from Hotel Management
14 Jun 2024 by The Grand Hotel Français team, Hotel Management
Dear Brian, Thank you for your feedback. We're delighted to hear that you enjoyed our hotel's central location near downtown attractions, with most places within walking distance. We're pleased that you found our rooms small yet efficient and quiet.It's fantastic that you appreciated the eclectic vibe of our lobby bar and Theo's exceptional service as a bartender. We'll be sure to pass along your compliments to him.We look forward to welcoming you back for another enjoyable stay.Best regards
by A verified traveler
Posted 1 Jun 2024
Beautiful hotel tucked away on a quiet street in a bustling part of town. Has a great hotel bar.
Comment from Hotel Management
10 Jun 2024 by The Grand Hotel Français team, Hotel Management
Dear Tonia, Thank you for sharing your experience at the Grand Hôtel Français on Expedia. We're thrilled to hear that you enjoyed our beautiful hotel located on a quiet street in the heart of the bustling city. It's wonderful to know that you appreciated our hotel bar as well. We hope to welcome you back for another memorable stay soon.Best regards,
by A verified traveler
Posted 27 May 2024
Conveniently located in the city centre. Public transit is close, even from the airport. The small window shades cannot be pulled up becsuse of broken string so it remained down all the time.
Comment from Hotel Management
10 Jun 2024 by The Grand Hôtel Français Team, Hotel Management
Hello, Thank you for choosing to stay at the Grand Hôtel Français and for sharing your feedback with us. We're pleased to hear that you found our location in the city center convenient and that public transit accessibility met your needs, including from the airport.However, we apologize for the inconvenience caused by the broken window shades in your room. We'll address this issue promptly to ensure the comfort of our guests in the future. If there's anything else we can assist you with during your stay, please don't hesitate to let us know.Best regards,
by A verified traveler
Posted 13 May 2024
Great location and cocktail bar
Comment from Hotel Management
21 May 2024 by Team of the Grand Hôtel Français, Hotel Management
Dear client,Thank you for sharing your feedback with us & very glad that you enjoyed your recent stay ! We would be thrilled to welcoming you back in the future in Bordeaux.Best regards,
by A verified traveler
Posted 3 May 2024
My only negative comment, the size of our room. We barely could move around at the same time and the bathroom too,, couldn’t raise both arms at the same time. Otherwise we enjoyed the hotel and the staff were wonderful!
Comment from Hotel Management
5 May 2024 by Team of the Grand Hôtel Français, Hotel Management
Dear Barbara,Thank you for taking the time to provide an amazing review and recommendation regarding your stay at the hotel. We are so sorry to hear that the room was not what you were expecting. We invite you to book a bigger room for a better experience.We hope to have the pleasure of welcoming you back again !Best regards,
by A verified traveler
Posted 29 Apr 2024
Nice staff clean quiet rooms
Comment from Hotel Management
5 May 2024 by Team of the Grand Hôtel Français, Hotel Management
Dear client,We are delighted to hear that you enjoyed your stay and especially the service. Your kind words will be shared with the whole team who do their utmost to ensure that everyone has an excellent time. We look forward to welcoming you back.Best regards,
by A verified traveler from Worthing
Posted 29 Apr 2024
The Staff were fantastic, very helpful. Had a few drinks in bar and my other half wanted a cocktail that wasn't on the menu. The bartender just went ahead and researched the cocktail and made a perfect 'Lemon Drop' very happy partner. The area is nice and very close to shopping/river/restaurants
Comment from Hotel Management
5 May 2024 by Team of the Grand Hôtel Français, Hotel Management
Dear client,Thank you for taking the time to provide an amazing review regarding your stay at the hotel. We are very delighted to have been able to contribute to the smooth running of this special occasion. We hope to have the pleasure of welcoming you back again !Best regards,
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Team of the Grand Hôtel Français, Hotel Management
Dear client,Thank you for sharing your feedback with us !Have a good day !
by A verified traveler
Posted 21 Apr 2024
This is a terrific location for walking or reaching the sights of Bordeaux by tram or bus. The staff is excellent - friendly and very helpful in getting us to where we wanted to go. The breakfast is outstanding and the rooms are comfortable and clean.
Comment from Hotel Management
23 Apr 2024 by Team of the Grand Hotel Français, Hotel Management
Dear Ellen, Thank you so much for sharing your feedback with us ! It is very important for us to know that our guests are satisfied with their stay. We are very glad that you enjoyed your stay and the Hotel’s easy connections and local attractions. We would be delighted to welcome you again. Best regards,
