Ratings based on 434 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Awful stay
Posted 19 Sep 2023 on HotelsNo information about late check ins. No information about check outs. Room was not what was sold in the pictures. Eventually Got the room we paid for but only for the last two nights of trip. Toilet was broken on arrival so I fixed it myself as I couldn’t contact anyone. Horrible smell in bathrooms. Showers were disgusting and such low pressure.
New room was abit better but still not great.
We paid for a room with full access to pool but the next day when searching for the pool we found out it was closed. This wasn’t written on the website or told to us before arriving. One of the main reasons for choosing this apartment was for the pool.
The receptionist was pleasant enough but really couldn’t help. I asked for a full refund (for the remaining nights) and to leave the hotel immediately but the hotel refused as the manager wasn’t in… we had a complimentary breakfast but really wasn’t anything special.
Beds were so uncomfortable that I woke up over and over again.
Overall I definitely wouldn’t recommend this place to anyone.
by A verified traveler
Posted 8 Sep 2023 on Hotels
More like student digs, very basic.
No a/c at all, although fan is provided in room. Made it worse as we visited in hot period.
Staff very pleasant and helpful
Wouldn’t stay here again by choice.
Comment from Hotel Management
13 Sep 2023 by Laurent Dargon - General Manager, Hotel Management
Dear Neil,We thank you for taking the time to share your feelings following your stay with us. We are sorry your stay was not up to your expectations.We understand that while the fact our building is not equipped with air conditioning must have been disappointing, it is clearly stated on our services description.Once again we are sorry that your stay with us was disappointing.Kind regards
by A verified traveler
Posted 8 Oct 2022 on Hotels
by A verified traveler
Good
Posted 2 Aug 2022 on HotelsThe room was great, only real downside was no air conditioning (we were there during a heat wave) but there was a fan provided so that gave some comfort. Room was spacious enough and clean. Location is good, close to a grocery store and a couple cafes. Public transportation is about a 7-10 minute walk away for tram stops.
by A verified traveler
Posted 6 Jul 2022 on Hotels
by A verified traveler
Terrible wifi but good on enviro stuff
Posted 17 Feb 2022 on HotelsIf you have to use wifi for business, probably not the place for you. I was lucky because I had my phone to use the hotspot since I had to host a zoom meeting while traveling and I doubt the wifi would have been adequate. I do want to give the Adagio extra points for environmental reasons… No little plastic bottle of shampoo or plastic wrap soap everything refillable. Large room, small dining table good for work or two people to eat at, adequate pans and utensils, although the coffee pot barely worked). Fortunately I had my own kettle too). Comfortable bed and black out curtains. I chose the location because of proximity to fine arts museum, which turned out to be a disappointment, and location wasn't great for other tourist sights.
Comment from Hotel Management
22 Feb 2022 by Genaral Manager , Hotel Management
Dear guest,
Thank you for your comments after your stay which we take into great consideration. Improving our services is always our main goal.
We are sorry that you weren't able to use the coffee pot. We did the necessary to fix it. I do urge you to not hesitate next time, to notify it to our recpetion team, which will replace it imediatetly.
We are thrilled to know that our efforts to be as environment friendly as we can is paying off and it's being noticed. We will pursue into that direction for the coming years.
Over the past few years we undertook some changes, to upgrade the comfort into our apartment( replacement of the carpets and bedding for example).
Regarding the wifi connection, unfortunately we cannot guarantee the quality of the network 100%. This varies depending on the devices.
I hope you will renew your confidence in us and visit us again in Bordeaux or in another city where Adagio and Adagio access are present.
Best regards,
by A verified traveler
Great value for the price.
Posted 7 Aug 2021 on HotelsNice place, located close to the city center in safe neighborhood. Didn't use the pool, but it's a nice touch. The staff was friendly and informative with special instructions for a late check in.
by A verified traveler from Leeds
Posted 5 Feb 2020 on Ebookers
Large Subterranean car park. Reasonable size room. Good location.
Toilet seat wouldn't stay up. Shower is in a short-length bath. Quite a stretch to climb in, even worse to climb out because the floor is lower than you think. Plastic bath mat would have been useful.
by A verified traveler
Posted 4 Jan 2020 on Hotels
The location is very convenient and the place is almost everything you need to visit lovely Bordeaux !
by A verified traveler
Complicated access to hotel from parking
Posted 2 Jan 2020 on HotelsHotel was quite a mission to get to from the parking area
