Ratings based on 470 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
My wife and I really enjoyed it here and would absolutely stay again. The hotel missed out on 5 stars due to the buffet breakfast being pretty average.
1 thing I found frustrating was their ‘all you can eat & drink’ evening buffet offer. Food was pretty good, however there is a 1 drink per person at a time rule; I have no issue with this, apart from the size of the glass - I was getting my beer in glasses smaller than half a pint (I’d guess 200ml?). I got fed up running to the bar and back. No drink option for my wife as she doesn’t drink wine or beer (no spirits allowed), but as we were dining together we had to pay for the drinks option for her as well. The advert for the unlimited beer shows a pint-sized glass…
The not-so-generous glass size wouldn’t stop me staying here, but I would not be paying for the bottomless beer again.
All staff were excellent and made us feel very welcome.
by A verified traveler
Posted 13 May 2024
Everything
by A verified traveler
Posted 12 May 2024
I'm coming back to this hotel!
by A verified traveler
Posted 10 May 2024
I like the hotel overall however the room #153 we were staying is noisy during the day. There were banging and work noise.
by A verified traveler
Posted 10 May 2024
Friendly courteous staff, easy access to the beach area
by A verified traveler from Cricklewood
Posted 9 May 2024
Love this hotel and its location.
by A verified traveler
Posted 9 May 2024
Operation Manager is very professional
by A verified traveler
Posted 6 May 2024
Excellent hotel and service. It’s just the entrance going to the property that throws me off. But I still highly recommend it.
by A verified traveler
Posted 4 May 2024
Beautiful property with every amenity designed for comfort and a wonderful vacation experience. Meticulously clean, exceptional service.
by A verified traveler
Posted 29 Apr 2024
AC don’t work on a hot summer day. Lobby for checking in and out have AC but for some reason they left it turned off. The staff is helpful and nice though just the facility itself. Food service on orders takes forever. The food comes out good, but to wait 40 minutes for a burger when you’re the only one who ordered is not cool, hell even a fruit shake takes 30 minutes.
