Ratings based on 7 Verified Reviews
4.3 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Missouri City
Posted 18 Sep 2023
The staff are superb to name Irene( manager) Grace & Adell. Very helpful and accomodating!
by A verified traveler
Good -
Posted 22 Apr 2023 on HotelsService is wonderful , staff are friendly, accommodating and helpful all the time . Easy access to the beach . Breakfast is good . My money is worth in staying here in this hotel . The only problem i see is the mosquitos inside the room . But overall i will still recommend this place :) .
by A verified traveler
Posted 2 Apr 2022 on Hotels
Comment from Hotel Management
25 May 2022 by Sincerely Yours, Emerald Island Hotel Boracay Team, Hotel Management
Dear Guest, Thank you for taking the time to share your views about our hotel . We shall share your feedback with the team, which will definitely encourage us to continue to exceed expectations. We value your relationship with The Emerald Hotel and are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to welcoming you again at Emerald Island Hotel Boracay...
by A verified traveler
The Staff are very friendly and accomodating.
Posted 26 Dec 2021 on Hotelsby A verified traveler
Perfect budget hotel in station 1
Posted 24 Nov 2021 on HotelsWhat I love about this hotel is the location to station 1. The staff is very helpful and accommodating! What I don’t like is the poor internet connection. There is no even no phone signal inside the hotel.
Comment from Hotel Management
4 Jan 2022 by Emerald Staff, Hotel Management
Dear Sir Jeremy,
Thank you for taking your time to give us a review. We apologize regarding the wifi connection. hope to see you soon on nyour next vacation. Stay safe and God Bless
by A verified traveler
Awesome stay
Posted 27 Jun 2021 on HotelsThe staff were very accommodating and kind. Highly recommended.
Comment from Hotel Management
28 Jun 2021 by Emerald Island Hotel, Hotel Management
We appreciate your positive feedback about our hotel. we do take pride in catering our to our guest needs the way be can. Looking Forward to having you again soon dont hesitate to call us.
by A verified traveler
Worth the price👍❤️
Posted 21 Jan 2023 on HotelsIt was my Christmas gift to my sister and her family. They really enjoyed their stay. Very nice staffs, front desk people were very nice and helpful. Everyone greets you with a smile. Room was big and their 2 double beds we’re comfortable. Toilet was clean and nice. 👍Breakfast included was good. Distance from the beach was near, it was just on the other side of the road. The only little problem was the phone inside their room was not working. They have to go down from the 3rd floor(without elevator) if the need something. Staff said Sorry, they cannot reach out their technician. Staff were polite and kind.
