Ratings based on 430 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Everything about this property was heavenly!! It was beautiful, clean, friendly, and overall amazing!
Comment from Hotel Management
24 Apr 2024 by Four Seasons Resort Bora Bora, Hotel Management
Ia Orana Danelle, We are glad to hear you had a great experience with us and thank you for sharing it.Sunny Regards from Bora Bora
by A verified traveler from LYNNWOOD
Posted 11 Apr 2024
Good location & friendly people
Comment from Hotel Management
11 Apr 2024 by Four Seasons Resort Bora Bora, Hotel Management
Ia Orana YongweiThank you for sharing your feedback and very glad you were able to enjoy the Polynesian culture.Sunny Regards from Bora Bora
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Four Seasons Resort Bora Bora, Hotel Management
Ia Orana Ryan, Thank you for your feedback. We are glad to hear you had a great experience with usSunny Regards from Bora Bora
by A verified traveler
Posted 25 Mar 2024
This property is perfect in every way! A magical storybook setting. Every single staff member was so nice - superb service.
Comment from Hotel Management
26 Mar 2024 by Four Seasons Resort Bora Bora, Hotel Management
Ia Orana Anna, Thank you for sharing your feedback and we are glad to hear you had a great experience with us.Sunny Regards from bora Bora
by A verified traveler from North York
Posted 21 Mar 2024
Kids club is amazing and fun, my kids don’t want be with me all the time.
Comment from Hotel Management
21 Mar 2024 by Four Seasons Resort Bora Bora, Hotel Management
Ia Orana Jia, Thank you for your feedback and we are glad to hear you and your children had a great experience with us.Sunny Regards from Bora Bora
by A verified traveler from Andover
Posted 11 Mar 2024
Paradise in every way
Comment from Hotel Management
12 Mar 2024 by Four Seasons Resort Bora Bora, Hotel Management
Ia Orana Mr. Darby, Thank you for your feedback and we are happy to see you had a great experience with us.Mauru'uru Roa !Sunny regards from Bora Bora
by A verified traveler
Posted 5 Mar 2024
Four seasons is the best hotel in Bora Bora. Impeccable service！
Comment from Hotel Management
5 Mar 2024 by Four Seasons Resort Bora Bora, Hotel Management
Ia Orana Dear Scarlett, Thank you for your feedback. We are very happy to hear that you had a great experience with us.Sunny regards from Bora Bora
by A verified traveler
Beware of weather and cancellation policy!
Posted 15 Feb 2024 on HotelsBeware of the weather! We tried canceling because a horrible storm was over Bora Bora. We were told that because we paid in full, our money would not be returned. The only option was to reschedule within 6 months. That was not an option for us. Every day we spend at the Four Seasons it rained and we were NOT allowed to get in the water because the government issued a red alert. All land and water excursions including snorkeling, diving, ATV’s, any dinner reservations at neighboring hotels were ALL cancelled. We were locked in this resort with nothing to do but stay in the room or get a massage. The hotel is beautiful but when you pay high dollars for your bucket list beach vacation this is not what you expect.
Comment from Hotel Management
17 Feb 2024 by Four Seasons Resort Bora Bora, Hotel Management
Dear B,Ia Orana, We sincerely apologize for the inconvenience caused by the unique weather situation during your stay. We understand how disappointing it can be when weather conditions impact planned activities, especially during a special vacation. As part of our commitment to guest satisfaction, we exceptionally offered you the option to reschedule your reservation within a year. Regarding the government-issued red alert and subsequent cancellation of excursions, please know that the safety and well-being of our guests are our top priorities. We take such advisories very seriously and adhere to them diligently to ensure the security of all guests and inhabitants of Bora Bora. Additionally, we want to inform you that our resort has daily on-site cultural activities throughout the day, and swimming in the inner lagoon sanctuary is possible even during inclement weather, providing guests with alternative options to enjoy their stay. We value your patronage and hope to have the opportunity to welcome you back to exceed your expectations in a short future.Kind regards from Bora Bora
by A verified traveler
Posted 10 Feb 2024
Incredible overwater bungalow experience
Once in a lifetime bucket list
Lagoon and lagoonarium and views are exceptional
Staff tries very hard to meet every need
Could have stayed a lot longer
Comment from Hotel Management
12 Feb 2024 by Four Seasons Resort Bora Bora, Hotel Management
Ia Orana Ana, Thank you for sharing your feedback. We are glad to hear you had a great experience with us and hopefully we will have the chance to welcome you back.Kind regards from Bora Bora
by A verified traveler from Chicago
Posted 10 Feb 2024
The biggest issue that needs to be fixed here as soon as possible is the WiFi speed. It is atrocious. Very very slow. We called the reception and they said they get the internet from a 3rd party and there was nothing they could do. I mean the speed for a 5 star resort is embarrassingly slow. At the resort Le Pearl the speed is very fast and no problem browsing the internet or watching videos. I think for everyone who resides at your resort this is one of the top priorities and I think I wouldn’t return here because of it. You need to fix this asap and have at least similar speeds as the other resorts who are rated lower than you. Thank you for reading this and if you ever fix this issue please let me know.
Comment from Hotel Management
12 Feb 2024 by Four Seasons Resort Bora Bora, Hotel Management
Ia Orana Tuyen, Thank you for sharing your feedback. There is indeed a technical issue happening since last week with the provider and it should be fixed within the next few days or a week.Kind regards from Bora Bora
