Ratings based on 446 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Nothing around property to walk to. Containers in the parking area I’m not sure if they’re remodeling or not. Our room was very dusty around the baseboards carpet area and dated.
Comment from Hotel Management
2 Jun 2024 by Nick Patel, Hotel Management
Thank you for your review, As we are in process of renovation you have some difficulty during your stay and we apologize for that. It is a part of IHG process.
by A verified traveler from Topeka
Posted 24 May 2024
Good spot. I recommend it.
Comment from Hotel Management
26 May 2024 by Nick Patel, Hotel Management
Thank you for your five-star review. We appreciate you for your business and your loyalty. We would like to make your stay better than you had.
by A verified traveler
Posted 16 May 2024
Staff was friendly, room was clean. Breakfast was delicious.
Comment from Hotel Management
18 May 2024 by Nick Patel, Hotel Management
Thank you very much for your amazing reviews. We appreciate you for staying with IHG Hotel. We hope to stay with us again.
by A verified traveler
Posted 3 May 2024
I liked the friendliness of the staff. I liked that decaffeinated coffee was available.
The place seems a bit older than my last HIE accommodations.
Comment from Hotel Management
5 May 2024 by Nick Patel, Hotel Management
Thank you for your great reviews. We appreciate you for staying with IHG. We welcome you again for your next stay.
by A verified traveler
Posted 28 Apr 2024
There was a busload of students and I just *knew* they would be disruptive HOWEVER I never heard a peep! Breakfast was pretty good. Pleasantly surprised!
Comment from Hotel Management
29 Apr 2024 by Nick Patel, Hotel Management
We had a busload students were staying during that time and they were very quiet and co-operative. Thank you for your generous reviews. You are always welcome at our hotel.
by A verified traveler
Posted 27 Apr 2024
Great stay
Comment from Hotel Management
28 Apr 2024 by Nick, Hotel Management
Thank you for your 5 star review. It is a really a wonderful comment. We appreciate you for your recent stay with us.It was an honor serving you and we look forward to welcoming you again for another enriching experience with us.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Nick, Hotel Management
Thank you for your positive reviews. Your feedback is very important. It was an honor serving you.
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
27 Apr 2024 by Nick, Hotel Management
Thank you for your amazing great reviews.
by A verified traveler
Posted 11 Mar 2024
Close to MO Soccer Park, easy access off the highway, quick check in. Staff was pleasant and responsive. For the cost, the property is a bit outdated and in need of upgrades. Bed comfort is mediocre.
Comment from Hotel Management
28 Apr 2024 by Nick, Hotel Management
Thank you for your respond. We are in process of renovation our hotel starting from June. We apologize for shortcoming your experience. After hotel get fully renovated we definitely fulfil your expectation.
by A verified traveler
Very Disappointed.
Posted 10 Mar 2024 on HotelsWe arrived around 9 pm with a very noisy welcome by other hotel guests who filled the seating area in the lobby.
Well over 20 adults with alcoholic beverages having what appeared to be "gathering." The receptionist apologized for the noise level, but said he could do nothing about it.
Then... the room next to us was noisy unto 1 am. Our phone to the front desk did not work. Don't count on us to use this hotel location any time in the future.
Comment from Hotel Management
27 Apr 2024 by Nick, Hotel Management
We apologize for any inconvenience you had during your stay. We will definitely take an action in the future for everyone so that they don't have to face same issue.It is always to get the experience from the guest to serve them better.
