Ratings based on 196 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 24 May 2024
Had great service
by A verified traveler
Posted 19 May 2024
Exactly as I expected. Nothing fancy, but clean cheap and fairly inexpensive.
by A verified traveler
Posted 4 May 2024
Could not check in. Front desk is closed from 10:00 pm to 7:00 am. Arrived at 11:30 pm. Did not know establishment did not allow late check in. If I had known this, would not have booked.
by A verified traveler
Posted 28 Apr 2024
Convenient one floor to our room. Secure entry after 10pm. Quiet.
by A verified traveler
Posted 26 Nov 2023
I work in boone and stay in a hotel and its great
Comment from Hotel Management
4 Feb 2024 by B.P. The Management, Hotel Management
Thank you for your five out of five positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
by A verified traveler
Posted 19 Nov 2023
Comment from Hotel Management
4 Feb 2024 by B.P. The Management, Hotel Management
Thank you for your five out of five evaluation of our hotel. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
by A verified traveler from Council Bluffs
Posted 9 Oct 2023 on Orbitz
The property was clean but dated. Our service was fine. The "continental breakfast" was coffee/juice and a honey bun from a box. The pool was closed for the season, even though it's an indoor pool. There is a connected Mexican restaurant, which was convenient. The room price was maybe a little high for what we received.
Comment from Hotel Management
4 Feb 2024 by B.P. The Management, Hotel Management
Thank you for your evaluation and feedback. We hope to see you again soon.
by A verified traveler
Worse hotel.
Posted 25 Sep 2023 on HotelsWhen I showed up on Friday they booked me into a dirty room and then move me to another room that had no towels why do I said that the pool was open and then the following day they said nope it's close for the season because it's not heated they refuse to give me a refund and I want a refund now this was a horrible place they also had six cockroaches in the hotel room. I asked for more towels at 10:00 at night and she said no they are right there you aren't getting anymore
Comment from Hotel Management
4 Feb 2024 by B.P. The Management, Hotel Management
We apologize your experience was anything less than completely satisfying.Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.
