Ratings based on 238 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from St petersburg
Posted 27 May 2024
Rooms a bit old
by A verified traveler
Posted 14 Mar 2023
by A verified traveler
Posted 7 Feb 2023
Amazing pool area, service, breakfast! Room was very comfortable.
Comment from Hotel Management
15 Feb 2023 by Á Gerência, Hotel Management
Agradecemos seus comentários, observações e elogios! É muito importante para nós sua opinião para que possamos continuar sempre com a melhoria de nossos serviços.Esperamos ter a oportunidade de recebê-los novamente.
by A verified traveler from Redlands California.
Posted 23 Dec 2019 on Orbitz
Great location, staff was very friendly too. The room was spacious, and AC worked amazingly well! Breakfast was good too.
My only few downsides to this hotel was the bathroom cleanliness was very poor, and no enforcement of moose from other guests. There was a group of people literally singing by the pool, and playing instruments ..... the staff didn’t seem to care much, but it was really annoying for us without small baby trying to just relax by the pool. Anyways, other than that and being a little overpriced for what you get, I’d definitely recommend this place !
Comment from Hotel Management
23 Dec 2019 by gerente, Hotel Management
Agradecemos seus comentários, observações e elogios!
É muito importante para nós sua opinião para que possamos continuar sempre com a melhoria de nossos serviços.
Esperamos ter a oportunidade de recebê-los novamente.
Cordialmente,
by A verified traveler
Highly recommend
Posted 11 Mar 2019 on HotelsComment from Hotel Management
12 Mar 2019 by gerencia, Hotel Management
Ficamos felizes em saber que sua visita foi agradável. Volte sempre!
Cordialmente,
by A verified traveler from Santa Cruz Bolivia
Posted 2 Sep 2018
Cute design, well decorated. The room has no chair. One day there was no hot water without explanation. Excellent service in restaurant. Very good kitchen, cook present in the restaurant.
Comment from Hotel Management
10 Sep 2018 by Dep Reservas, Hotel Management
We appreciate your feedback and compliments!
It is very important for us your opinion so that we can always continue with the improvement of our services.
We hope to have the opportunity to receive them again.
Sincerely,
The management
by A verified traveler
The most comfortable Hotel in the area
Posted 20 Apr 2018 on HotelsThis is a large Hotel with 2 swimming pools, outside and inside, sauna and large common spaces. The Front Desk is not too friendly but efficient. The room has a good space but you cannot let the AC turned on, because the key needs to be inside. The Breakfast is good, they did what the could to offer us the best. The did scramble eggs by demand for me and my wife, delicious.
The impression that we had is that this Hotel had better days, but is still a good Hotel. A little bit over price for what is offered, I believe 20% less would be more appropriate.
Definitely if you want to stay in a Hotel that has space to relax after you do the tour, and you are Ok to pay more, this is the Hotel to be. We spent all the evenings at the warm swimming pool.
Comment from Hotel Management
20 Apr 2018 by gerencia, Hotel Management
Dear Lisiane
We appreciate your feedback, comments and compliments!
It is very important for us your opinion so that we can always continue with the improvement of our services.
We hope to have the opportunity to receive them again.
Sincerely,
The management
by A verified traveler
Posted 6 Jun 2017 on Hotels
Comment from Hotel Management
29 Jul 2017 by A Gerencia, Hotel Management
Ficamos muito felizes com a sua avaliação. É ótimo saber da sua satisfação em se hospedar conosco.
Aguardamos novas visitas em breve, serão sempre muito bem-vindos!
Cordialmente,
A Gerência.
Recommended
for Everyoneby A verified traveler
Overall Good
Posted 17 Apr 2017
Cons: The WIFI
One of the best Hotels in Bonito. If is your first time there is a good option. For further visits I would go to a cheaper one.
by A verified traveler
Posted 3 Aug 2016
The structure of the hotel is good, but we were a little disappointed with the room. There were some trash in the can, the door was broken, the sink and shower linking everywhere when we opened. The good part is once we complained, they got the issues solved.
