Ratings based on 1,619 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Muy limpio, bonito, excelente servicio
Comment from Hotel Management
16 Jun 2024 by Addison, Hotel Management
Thank you for the 5 stars come see us soon!
by A verified traveler
Posted 14 Jun 2024
Was able to accommodate an early check in and a late checkout
Comment from Hotel Management
15 Jun 2024 by Casey M, Hotel Management
Thank you Gary for your positive review. Glad we was able to get you in early. See you next time !
by A verified traveler
Posted 13 Jun 2024
Large room with a bathroom almost of Ritz Carlton level.
Excellent choice and very competitive pricing.
It's a pity the reception desk staff does not look and behave a bit more motivated.
Comment from Hotel Management
14 Jun 2024 by Casey M, Hotel Management
Thank you so much for your kind words about your most recent stay with us! We hope that you stay with us again the next time you visit Bonita Springs.
by A verified traveler
Posted 13 Jun 2024
Everything was convenient an super clean 😌 👌.
Comment from Hotel Management
13 Jun 2024 by Casey M, Hotel Management
Thank you so much for the review on your most recent visit. We hope that you return back soon!
by A verified traveler
Posted 12 Jun 2024
Excellent Hotel and value. The property is beautiful, the rooms are beautiful and spacious very clean plus beautiful view of the lake. The front desk always make you feel welcome. 👍
We enjoyed the two restaurants on site.
We plan on coming back again.
Comment from Hotel Management
12 Jun 2024 by Addison, Hotel Management
Thank you so much for the wonderful review. We are glad you appreciated all the Trianon has to offer. We look forward to seeing you again.
by A verified traveler
Posted 11 Jun 2024
This was our 4th time to stay here just for vacation because we love the location. The hotel is fantastic however they could really use an update in the rooms. The rooms and decor in the hallways looks like they are from the 80's. But otherwise a very nice place to go.
Comment from Hotel Management
12 Jun 2024 by Addison, Hotel Management
Thank you for the review. we are glad you like it here. We are working on some upgrades hopefully we can roll them out soon.
by A verified traveler
Posted 11 Jun 2024
Excellent place. Friendly staff.
Comment from Hotel Management
11 Jun 2024 by Addison, Hotel Management
Thank you for the 5 stars!
by A verified traveler
Posted 8 Jun 2024
The hotel has very nice amenities and was directly next to the Promenade shopping plaza. Super convenient and easy to get to as well.
Comment from Hotel Management
10 Jun 2024 by Addison, Hotel Management
Thank you for your outstanding review, we are glad you enjoyed your stay and look forward to future visits.
by A verified traveler
Posted 7 Jun 2024
This property is a hidden gem. A co-worker found it following Hurricane Ian and have stayed here many times since. Staff is very helpful - food is great at their tiki by the pool and rooms are spacious. Great Happy Hour as well. Many shops and restaurants in walking distance and quick driving distance.
Comment from Hotel Management
8 Jun 2024 by Addison, Hotel Management
WOW! Thank you so much for the feedback I hope we keep this relationship going!
by A verified traveler
Posted 5 Jun 2024
Peaceful and cleanliness and fun and good eats
Comment from Hotel Management
6 Jun 2024 by Addison, Hotel Management
Thank you so much for the great review!
