Ratings based on 106 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Princeton
Posted 10 Jun 2024
Outside Porto Mouco was one of the best experience we have stayed in for a long time. Their front desk and check-in process was seamless.
We had originally booked to stay at another hotel, but because the other property was a fraud. We had to book Outside Porto Mouco within less than 14-hours of check-in. The property was very well maintained and the staff was very friendly and professional.
Their design aesthetic and furniture, along with their architectural design of their interior and outside space was very well considered. We found out that their property had a very generous co-working space downstairs, a yoga room, and pool. Guests can even stay there for over a month, and there membership options.
We would consider staying there again the next time we are in Porto. Overall: 9.5/10
Comment from Hotel Management
10 Jun 2024 by OUTSITE - M.Ou.Co team., Hotel Management
Dear Wendy,Thank you so much for your wonderful review! We are thrilled to hear that Outside Porto Mouco provided you with one of the best experiences you’ve had in a long time. We’re glad our seamless check-in process and friendly, professional staff made your stay enjoyable, especially given the circumstances.It’s fantastic to know that you appreciated our design, furniture, and the architectural layout of our spaces. We’re also pleased that you found our co-working space, yoga room, and pool to be beneficial.We look forward to welcoming you back the next time you’re in Porto and are excited to offer you another exceptional stay.Best regards,Outsite Porto Mouco.
by A verified traveler
Posted 30 May 2024
The hotel was very close to one of the train station in Porto but there are not many dining options around the hotel, you can still find mini supermarket, bakery shop pharmacy around the area. However, the subway station is within 10 mins of walking distance, it can take you wherever you wanna go. I really like the interior design of the hotel and I loved the room they provided to me. I will definitely recommend this hotel
Comment from Hotel Management
30 May 2024 by Outsite M.Ou.Co Team, Hotel Management
Dear Ying,Thank you for your feedback! We're glad you liked our interior design and the room. It's great to hear you found the location convenient, especially being close to the train and subway stations. We appreciate your recommendation and hope to see you again soon.Best regards,
by A verified traveler
Posted 29 May 2024
We enjoyed the amenities- bar, ability to get ice for my husband’s swollen ankle, getting our boarding passes printed and being given bar soap by cleaning staff when containers in the room were empty.
We were not so keen on the darkness in the rooms nor the reaction of the staff member when we showed the challenges in getting the lights to go on and stay on and she said all the lights in the hotel were random and the electrician didn’t show up to fix the lamp. However overall we were pleased with everything else.
Comment from Hotel Management
30 May 2024 by Outsite M.Ou.Co Team, Hotel Management
Dear Wendy,Thank you for your feedback! We're glad you enjoyed the amenities and the assistance from our staff. We apologize for the issues with the room lighting and the response from our team. We're working to address these concerns. We're pleased to hear you were happy with everything else and hope to welcome you back soon.Best regards,
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Outsite M.Ou.Co Team, Hotel Management
Hello, JeanIt's great to know that you enjoyed your stay with us! Thank you for the rating and we hope to see you again soon to share some more moments.
by A verified traveler
Posted 24 May 2024
Very friendly staff, but this is not a 4 star hotel. Rooms are spacious but very basic with concrete floors and ceiling, bathroom is new but sink doesn't drain and shower pressure poor. Room furnishings are modern but sparse, no coffee maker but an electric water kettle and instant coffee. No refrigerator. Convenient for train station and to metro stations but not to town center. Has a bar and occasionally music in the evening.
Comment from Hotel Management
25 May 2024 by Outsite M.Ou.Co Team, Hotel Management
Hello, Denise,Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff kind and attentive. Providing excellent service is our top priority, and it's wonderful to know our team made a positive impression.However, we regret that certain aspects of your stay did not meet your expectations for a 4-star hotel. We understand the importance of providing a complete and fulfilling experience for our guests. Your comments regarding the areas where we can improve are invaluable, and we are already working on addressing these issues.We appreciate your constructive feedback and hope to have the opportunity to welcome you back in the future. Our goal is to continuously enhance our services and facilities, ensuring a truly exceptional stay for all our guests. Thank you again for your review.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
14 Jun 2024 by Outsite M.Ou.Co Team, Hotel Management
Thank you for your review. Hope to have you again with us soon!
by A verified traveler
Posted 21 May 2024
An interesting architectural designed 3 year old hotel, recommended.
Comment from Hotel Management
24 May 2024 by Outsite M.Ou.Co Team, Hotel Management
Dear PhilThank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed the architecture of our hotel. Our design team put a lot of thought and effort into creating a space that is both aesthetically pleasing and comfortable for our guests, so your kind words mean a lot to us.We hope that the ambiance contributed to a memorable and enjoyable stay. If there is anything else that stood out to you or if you have any suggestions for improvement, please do not hesitate to let us know.We look forward to welcoming you back soon and hope that each visit continues to exceed your expectations.Warm regards,
by A verified traveler
Posted 12 May 2024
The staff service was not good. We asked for a couple of small ammenities which they were supposed to send to our room, but they never came.
Comment from Hotel Management
13 May 2024 by Outsite M.Ou.Co Team, Hotel Management
Hello, SubrataThank you for sharing your opinion with us, even if it wasn't everything we wanted. We are always looking to improve and your feedback is very valuable in this process.We are sad that we didn't meet your expectations this time, but we would be very happy to have you back for an experience that matches what you deserve. We promise to do our best to make your next stay a memorable one!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
30 May 2024 by Outsite M.Ou.Co Team, Hotel Management
Hello, MorwennaIt's great to know that you enjoyed your stay with us! Thank you for the rating and we hope to see you again soon to share some more moments.
by A verified traveler
Posted 2 May 2024
This is a very unique property in an older part of town. A very contemporary hotel with a small lounge and food service but other options are walkable and safe.
It is set up for remote workers with quiet individual spaces and small areas for socializing and networking.
Comment from Hotel Management
2 May 2024 by Outsite Mouco Team, Hotel Management
Hello, Bruce!It's great to hear that you enjoyed your stay with us! Thank you for the compliment and comments, and we hope to see you again soon to share some more moments.
