Ratings based on 66 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Mar 2024
My wife and I chose Castel Hortenberg for our stay in Bolzano, and we were blown away from the moment we arrived through our departure. Secure parking with private gates. Upon arrival we were greeted with Prosecco, and this type of care and attention was given to us the entire time by Tommaso and the other staff. The room was mindblowing, facing the mountains and pool, everything felt like luxury including the Acqua Di Parma bath supplies. Incredible heated pool and wellness center that included 2 saunas, hamman, jacuzzi, aromatherapy showers and salt room (we went every single night!). Dinner down in the castle was fantastic both times we went, and we were even able to taste their own 100 year old olive oil. Bolzano was a fantastic location in between all destinations we wanted to drive to like Cortina D'ampezza, Seceda peak and other Dolomiti locations. It was truly incredible to come home each night after exhausting days to Castel Hortenberg. I already cant wait to come back in the Summertime for hiking! Be sure to book with them directly so your parking is included otherwise via Expedia we were charged extra. I don't have a single critical thing to say, my wife and I loved this place and we felt it was LGBTQ friendly.
5 out of 5
by A verified traveler

Posted 21 Feb 2024
Just when you least expect it! After a crash on the A22, we had an unanticipated stay in Bozen/ Bolzano. This Hotel is incredible - the attention to detail is exceptional, but also the team is excellent. This whole hotel is a hidden gem. Pool was piping hot in February. Amazing!
5 out of 5
by A verified traveler

The place to stay in Bolzano!

Posted 12 Feb 2024 on Hotels
A real Castel , excellent service, foods at breakfast was really good. Rooms so nice! Exteriors nice too.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 29 Nov 2023
Everything was lovely
5 out of 5
by A verified traveler

Posted 24 Nov 2023
Beautiful hotel in the heart of Bolzano.
5 out of 5
by A verified traveler

Posted 30 Sep 2023
Everything about our stay was perfect. The room was very comfortable, the grounds were beautiful, and the staff were attentive and friendly. Superb!
Comment from Hotel Management
8 Oct 2023 by The reception, Hotel Management
Dear Mr Scott, thank you very much for your review. Glad to hear that you had a nice stay with us, that you liked the room and that our staff took good care of you. We hope to see you again soon. Best regads
5 out of 5
by A verified traveler

Posted 14 Sep 2023
Excellent hotel. Would strongly recommend.
Comment from Hotel Management
16 Sep 2023 by The reception, Hotel Management
Dear Mr. Alexander,thank you for the review you left us, we are glad you had a good time at our property. We look forward to seeing you again soon and send you best regards.
5 out of 5
by A verified traveler

Posted 24 Aug 2023 on Orbitz
Absolutely amazing!
Comment from Hotel Management
31 Aug 2023 by The reception, Hotel Management
Dear Mr. Mark,thank you for your review and the compliments directed toward our property. We are very glad that you had a good time. With the hope that we may see you again we send you warm regards.