Ratings based on 208 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jun 2024
The free snacks in the rooms, the cleanliness, the facilities and breakfast buffet
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Convient hotel to visit the city. Clean and modern with helpful staff.
4 out of 5
by A verified traveler

Posted 8 May 2024
Food was really good amd has lots of choices but for some reason, warm food menu was cold and undercooked on my last 2 days of stay. There is laundry, free water (water dispenser), really small fridge inside room, and has no air conditioning (heater only). Hotel is close to Bologna Centrale (train ststion). Staff were good and addressed any concerns or answered politely to any questions. We initially had troubles with shower pressure and was resolved within the day of complaint.
3 out of 5
by A verified traveler

Posted 6 Apr 2024
Inside the rooms it was too hot, so we couldn’t sleep. The problem is that the aircon is managed centrally and switches from heating to cooling in May. So, you can’t regulate it individually. When opening the windows you could hear the noise of other people residing and living in the hub hanging out it the courtyard. We could change the room which improved the situation a bit. However, on the street side you also get the noise from the streets when opening the window. All in all, we got way too little sleep during our stay. Breakfast was very good and staff are nice. Would still not choose this place again as I prefer silence during nights
Comment from Hotel Management
9 Apr 2024 by Giuseppe Mele, Hotel Management
Hi there, Thank you very much for taking your time to leave us a review. We are sorry not everything met your expectation. We hope we you give us another chance to impress you next time! Happy travels, Giuseppe Mele General Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2024
5 out of 5
by A verified traveler

Wonderful Hotel

Posted 10 Mar 2024 on Hotels
Nice hotel near the bus and train station. Breakfast is excellent. Lucia was extremely helpful in assisting me straighten out a situation with the train. I highly recommend this hotel, it is amazing. Thank you!
Comment from Hotel Management
11 Mar 2024 by Giuseppe Mele | General Manager, Hotel Management
Hi Steven!Thanks for the feedback! We're constantly looking to improve our hotel experience, so hearing from you really helps.We are flattered to read your comments and super happy that our staff was able to make you feel welcome! We will pass your comments on to the team! ;) Until the next time, Giuseppe Mele General Manager
3 out of 5
by A verified traveler

Posted 23 Feb 2024
This is a unique place to stay at be warned this does house students and can get rowdy at times. This is very close to the train station and the city center. The restaurant has problems what ive experienced such as very slow service expect for self service or coffee, the machine malfunction twice during my stay. Another note Italians have a special time adding or subtracting time to be more convenient to themselves.
Comment from Hotel Management
26 Feb 2024 by Giuseppe Mele, Hotel Management
Hi Oscar, Thank you very much for taking your time to leave us a review. Glad to see you enjoyed the location. We are sorry not everything met your expectation. We hope we you give us another chance to impress you next time! Happy travels, Giuseppe Mele General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2024 on Ebookers
5 out of 5
by A verified traveler

Posted 4 Jan 2024
Very accessible to transportation and restaurants. Staff are very helpful and approachable.