Ratings based on 89 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
This is a large, modern, well furnished apartment. I was a little concerned that the 2 beds would be sofa beds, as there were no pictures, but they are proper, slatted, single beds. Air con good. Breakfast in room is a bonus. Shower powerful. Valentina was super helpful and very responsive. Its not obvious that you have to go upstairs after you enter the building. It is a busy area, particularly in the evening, with popular bars below. You can vaguely hear the music and voices in the apartment, but not enough to stop me sleeping after lots of walking. Bologna is beautiful, plenty to see. We also had a day trip to Parma by train which I would recommend.
4 out of 5
by A verified traveler

Posted 17 May 2024
The hotel is within a building so initially I didn’t see it. At nighttime there is a bar downstairs and people drinking on the sidewalk which was confronting when I needed to unlock the entrance door. The breakfast range was very good and I enjoyed Netflix.
3 out of 5
by A verified traveler

Posted 9 May 2024
Checkin instructions not provided via email in a timely manner. Did not have the app to converse with their checkin person, so limited communication. Chose to walk to the property during their very limited checkin times, but did find an helpful person for checkin. Clean room and in room continental breakfast provided. Shower head needs adjustment.
5 out of 5
by A verified traveler

Posted 11 Mar 2024
Excellent location for short stay
5 out of 5
by A verified traveler

Posted 1 Mar 2024
Close to shopping, restaurants, and sightseeing. Easy check-in. Staff was friendly and accommodating. But, if you want quiet, it's not the place.
5 out of 5
by A verified traveler

Posted 19 Dec 2023
The room was perfect for a family of four. The staff was exceptional and easy to communicate with along with great guidance for exploring and dining. The room was meticulous and breakfast amenities were very nice.
4 out of 5
by A verified traveler

Thank you for a pleasant stay

Posted 6 Dec 2023 on Hotels
Valentina was very helpful with her messages and directions. We had an unexpected late check in due to trains trikes which she accommodated. Keys were left on the table. Door was opened. Thanks very much.
5 out of 5
by A verified traveler

Posted 9 Nov 2023
This little property was so cute but a little tricky to find. At first glance it appeared to be on a street with few options for dining etc but after exploring, we realized that there were lots of great dining options a couple of blocks away. Our host was so kind and helpful in booking us a taxi for our return to the train station. It was quick but fun visit.
5 out of 5
by A verified traveler

Posted 8 Nov 2023
Steam House is clean and roomy. It is a great location and very close to many restaurants. The staffs are helpful and friendly. I would stay here again. We love the decor.
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Great stay for one night. Good sized room in a student neighbourhood. Variety of breakfast items in the room. Great communication from Valentina.