Ratings based on 18 Verified Reviews
4.7 Room cleanliness
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Phi Hotel Bologna, Hotel Management
Dear Heather,thanks for leaving your valuation.Kind regardsPhi Hotel Bologna
by A verified traveler from pacific palisades
Posted 9 Sep 2023
Very convenient. Excellent stuff!
Comment from Hotel Management
11 Sep 2023 by Phi Hotel Bologna, Hotel Management
Dear Lyudmila,we are pleased to know that you enjoyed your stay at our facility and above all to know that you found from all our staff an efficient service attentive to all your needs.We would like to thank you for being our guest and we hope you can honor us again with your presence.Kind regardsPhi Hotel Bologna
by A verified traveler
Posted 26 Jul 2023 on Hotels
Comment from Hotel Management
27 Jul 2023 by Phi hotel Bologna , Hotel Management
Dear Kris,thanks a lot for sharing your evaluation.Kind regards
by A verified traveler
Posted 26 Jul 2023
Comment from Hotel Management
27 Jul 2023 by Phi Hotel Bologna, Hotel Management
Dear Charlotte,thanks for evaluating us.Kind regards.Phi Hotel Bologna
by A verified traveler from Auckland
Posted 11 Apr 2023
A nice compact apartment in central Bologna. Easy check in and pleasant service from the staff.
Comment from Hotel Management
11 Apr 2023 by Phi Hotel Bologna, Hotel Management
Dear Mark,thank you for choosing our apartment and for leaving us your review.We are very happy to read that you experience has been positive and especially that you enjoyed our staff who is always available and ready to help our guest to have the best stay possible.We ill be very glad if you can choose us again for your future visit to the city.Kind regards.Phi hotel Bologna
by A verified traveler
Unnecessarily exhausting stay!
Posted 27 Dec 2022 on HotelsThey initially put us in a dark dingy apartment - there was nothing superior about it. When I asked for a bathtub, they offered us an attic room in the main hotel instead. I was not trying to be difficult and proposed that they make up for the price difference by adding breakfast to our stay. They clearly didn’t want to do that. And amazingly enough, a better apartment (I think they have only 3) became available. So 2-hours after our arrival we managed to settle in for a short overnight stay. It was unnecessary exhausting!
Comment from Hotel Management
10 Jan 2023 by Phi Hotel Bologna, Hotel Management
Dear guest,we thank you for choosing our Hotel and for dedicating some time to review your experience.We're sorry you didn't like the assigned apartment, although we followed up on your request for an accommodation with a bathtub by offering you a superior room that was equipped with it or another apartment that didn't have this service. We are sorry that the reallocation process has made you waste time and that you have been annoyed by it, but we are very keen that our guests can find everything they need and we have taken care to offer you various alternative solutions so that they can have a comfortable stay. We regret that on this occasion we were unable to convey our sense of availability as we would have liked but we hope that there may be future opportunities to be able to ensure you a completely satisfactory experience.Looking forward to host you again.Kind regards.
by A verified traveler
Posted 16 Oct 2022
Comment from Hotel Management
15 Feb 2023 by Phi Hotel Bologna, Hotel Management
Dear Elizabeth,thanks for leaving us your evaluation.Kind regards.
by A verified traveler
Posted 31 Jul 2022
We stayed in a very cute and spacious apartment on the third floor, nicely equipped as well.
Staff were supper nice and helpful. Too bad we had planned to stay one night only.
Comment from Hotel Management
23 Aug 2022 by Phi Hotel Bologna, Hotel Management
Dear Aziz,we would like to thank you for choosing us and for leaving your experience.we are committed to making our guests find apartments that are clean, well-kept and equipped with everything they may need to be able to enjoy a comfortable and pleasant stay and we are pleased to read that we have managed to make your experience positive and welcome.we await your prompt return.Best regards
by A verified traveler
Posted 23 Jul 2022 on Hotels
Comment from Hotel Management
23 Aug 2022 by Phi Hotel Bologna, Hotel Management
Dear Maria,thank you for leaving us your kind evaluation.Best regards.
by A verified traveler
Posted 7 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Phi Hotel Bologna, Hotel Management
Dear Peter,thank you for leaving your evaluation.Kind regards.Phi Hotel Bologna
