Ratings based on 944 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Lovely staff great location
by A verified traveler
Posted 1 Jun 2024
We wanted to be close to the Ducati factory, so this was perfect. The air conditioning wasn’t working too well in our room and the bathroom was a little dated. The staff were very friendly and welcoming and the included breakfast was great.
Comment from Hotel Management
2 Jun 2024 by euge, Hotel Management
Thank you for your kind feedback Lauren; The air conditioning will be switch on tomorrow june 3rd , because the external temperature wasn't enough hot till now ; Thank you for appreciate our staff: We look forward to see you soon ;Eugenia
by A verified traveler from PALM COAST
Posted 31 May 2024
While this property was very reasonably priced and offered an exceptional breakfast buffet we were SHOCKED to find out that regardless of the temperature (80F/27C) they would not activate air conditioning for any rooms until June 1st- we were there May 27 and 28th. This should be revealed before booking.
Comment from Hotel Management
2 Jun 2024 by euge, Hotel Management
I m so sorry dear Hortensia about your complain ; This week air conditioning will be switched on , till today the temperature wasn't enough hot ;Hope you had a nice stay anyway ;RegardsEugenia
by A verified traveler
Posted 27 May 2024
Very large room. Clean and overall nice look to the hotel. Friendly staff members. Conveniently located close to a grocery store and train station
by A verified traveler from Livermore
Posted 13 May 2024
Stayed one night to be close to the airport for an early morning flight. Staff were super helpful and friendly. Rooms a bit on the drab side but otherwise ok.
by A verified traveler from santiago
Posted 23 Apr 2024
Overall old.
by A verified traveler
Posted 16 Apr 2024
Staff was absolutely great. Very nice and helpful. The main issue was about the room temperature… they could not turn in AC (state limitation) but it made it very difficult to sleep as when the window is open there were people talking outside… Aldo some furniture and details in the bathroom like the state of the drain could benefit from an upgrade.
Comment from Hotel Management
19 Apr 2024 by Euge, Hotel Management
Dear Guest,thank you very much for the compliments to our staff; we are really proud of it;April 17th was an anomalous day in Italy; totally out of the norm, in fact today it's 13 degrees and luckily we hadn't already switched from heating to air conditioning;Hoping to see you again soon, we cordially greet you on this occasion.Eugenia
by A verified traveler
Posted 20 Dec 2023
Clogging restroom
Rush check in and rude
Comment from Hotel Management
20 Dec 2023 by Euge, Hotel Management
I'm so sorry for the restroom ; Did you ask for a room change ?About the check in , it's really hart to me to believe.... one our best point is kindness of our staff ..... Thank you anyway for letting us know your opinion ;
by A verified traveler
Posted 26 Oct 2023 on Hotels
Comment from Hotel Management
9 Apr 2024 by euge, Hotel Management
Grazie mille Per la sua splendida valutazione ;speriamo di riaverla presto con noi ; Cari saluti
by A verified traveler
Posted 24 Oct 2023 on Hotels
Comment from Hotel Management
9 Apr 2024 by euge, Hotel Management
Grazie Per la sua valutazione ;speriamo di riaverla presto con noi ; Cari saluti
