Ratings based on 973 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
5 out of 5
by A verified traveler from Mykolayiv

Posted 20 May 2024
Comfortable, clean, convenient hotel.
4 out of 5
by A verified traveler

Posted 19 May 2024
Good hotel, friendly staff, excellent room cleaning, very small room
5 out of 5
by A verified traveler

Posted 16 May 2024
Modern, clean with helpful and friendly staff. Easy walking distance to key tourist sights and restaurants.
2 out of 5
by A verified traveler

Posted 5 May 2024
The hotel pictures make this hotel seem luxury. The rooms are tiny and noisy. The park next door is unkempt-not like photos. The website over-promises the facility. When we cancelled and left they tried to charge me for 3 extra nights - when I showed them the expedia agreement they backed down. They charged one night - fine. They tried to charge $257 for that night when the going rate was $83. When I protested they cut it to $155.
5 out of 5
by A verified traveler from London

This traveler left a rating score only Posted 30 Apr 2024
3 out of 5
by A verified traveler

Posted 21 Apr 2024
Expedia promised us a beverage credit which we did not receive. Otherwise, the room was spartan but very clean and comfortable. Room was a bit noisy from the street and a club. Breakfast was good but they were very slow to replenish items ( took 25 minutes for more eggs to come out) and so we ordered from the menu the second day, which cost more on top of the breakfast. The bulk of the breakfast buffet was good, overall. I think because we splurged on this property, we just expected more and we did not get it, in general.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024
5 out of 5
by A verified traveler

Posted 15 Apr 2024
The imperial suite was fantastic! We loved the terrace and the quiet rooms in the evening. Thank you to the wonderful staff who made our vacation extra special!
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Beautiful property with great dining options.