Ratings based on 97 Verified Reviews

4.7 out of 5
87% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 18 Nov 2023
Terrible check-in process. Wasted too much time trying to drop my luggage and check-in within the prescribed check-in window. Not recommended.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2023
3 out of 5
by A verified traveler

Posted 25 Sep 2023
s barely any assistance for guests. We were basically told they couldn’t find us a taxi for our departure so we would just have to find one on the fly. We were promised that restaurant recommendations would be sent to us and we never received them. The AC would not get cool even when turned all the way down- we were told it just takes awhile. It never got cooler. Great location but if you require attentive service this is not the place! Would not stay here again
5 out of 5
by A verified traveler

Posted 24 Aug 2023
Had an amazing 2night stay in San Petronio room. Check in was easy,thanks you Olivia for all you help. Super clean,AC was much needed and a great location. Would definitely stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jun 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2023
4 out of 5
by A verified traveler

Posted 1 Jul 2022
Very nice and large room and excellent location.
5 out of 5
by A verified traveler

Posted 12 Jun 2022 on Hotels
We had a wonderful stay! The view was great! Definitely would stay here again!
4 out of 5
by A verified traveler

Posted 9 Mar 2022 on Hotels
Great place, close to everything. Checking was a little hard due to google sending us the wrong way.
Comment from Hotel Management
29 Mar 2022 by Letizia, Hotel Management
thanks for the great review, I am sorry for the wrong direction of google :(