Ratings based on 411 Verified Reviews

4.5 out of 5
87% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Nathalia Camacho, Hotel Management
Dear Sang.¡Muchas gracias por tomarte el tiempo de dejarnos tu puntuacion! Nos alegra saber que disfrutaste de tu estancia con nosotros. Esperamos poder darte la bienvenida de nuevo en el futuro. Si necesitas algo en tu próxima visita, no dudes en avisarnos.¡Un saludo cordial!Nathalia CamachoReservations Agent
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Alejandro Guerrero, Hotel Management
Muchas gracias por compartir tu opinión sobre tu experiencia en nuestra propiedad.Alejandro GuererroAgente de reservas
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Really like the hotel I would stay there again
4 out of 5
by A verified traveler from Long Island City

Posted 8 Sep 2024
We had an amazing time with my family . The only negative is that the bathroom has not handels for eldery people or disable . The hotel lrovided us with a shower chair . Very convinoent .
5 out of 5
by A verified traveler

Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Nathalia Camacho, Hotel Management
Estimado Qarma.Muchas gracias por compartir su opinion durante su estadia con nosotros.Lo esperamos pronto de regreso.Cordialmente.Nathalia CamachoReservations Agent
5 out of 5
by A verified traveler from Chelsea

Posted 7 Jul 2024
Excellent location for safety. We stayed at 3 properties over 4 nights and this is was the best hotel in terms of general safety awareness walking to and from shopping and restaurants. Ideal business traveler hotel.
Comment from Hotel Management
8 Jul 2024 by Angie Castellanos, Reservations agent, Hotel Management
Dear David,Thank you for your kind words! They mean a lot for us. Your satisfaction and safety are our top priorities. We look forward to welcoming you soon.Best regards,
5 out of 5
by A verified traveler

Posted 22 Jun 2024
Comment from Hotel Management
27 Jun 2024 by Angie Castellanos, Reservations Agent, Hotel Management
Dear Alejandro,Thank you for your rating 5/5. It means a lot for us! We hope to welcome you soon for another special stay. Best regards,
5 out of 5
by A verified traveler

Posted 17 May 2024 on Hotels
Comment from Hotel Management
23 May 2024 by Angie Castellanos, Reservations Agent, Hotel Management
Dear Michael,Thank you so much for your 10/10 rating! We are pleased to hear that you had an exceptional experience with us. Your feedback is incredibly valuable.We look forward to welcoming you back soon!Best regards,
1 out of 5
by A verified traveler

Be ware of this place !!

Posted 9 May 2024 on Hotels
Be aware of this hotel! They tried to force me purchase a tourist package to avoid paying local taxes that I am except from paying. They are a complete fraud. Foreign citizens are expert form paying IVA / Local Taxes.
Comment from Hotel Management
23 May 2024 by Angie Castellanos, Reservations agent, Hotel Management
Dear Deseret,Thank you for your feedback. We apologize for any misunderstanding during your stay. Our intention is never to force any purchases. Please let us know more information so we can resolve this matter promptly.Best regards,
5 out of 5
by A verified traveler

Posted 4 May 2024
Wonderful Hotel and Clean Environment staff was a bit unprofessional and over charged my card
Comment from Hotel Management
17 May 2024 by Angie Castellanos, reservations agent, Hotel Management
Dear Marcia,Thank you for your feedback and for rating us 5/5. We are delighted to hear that you found our hotel wonderful. However, we sincerely apologize for the unprofessional behavior of our staff. We take such matters seriously.We hope to have the opportunity to welcome you back and provide you with an improved experience.