Ratings based on 112 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Amazing staff!
by A verified traveler
Posted 29 May 2024
Espectacular, centrico y muchas cosas mas pero si tuviera q decir que fue los mas que me gusto... El Rooftop es mi 10/10.
Comment from Hotel Management
31 May 2024 by Spotty, Hotel Management
¡Hola Nancy!Muchísimas gracias por tu excelente calificación y tu comentario tan positivo. Nos alegra saber que disfrutaste de tu estadía y que nuestro rooftop fue tu lugar favorito. Nos esforzamos por ofrecer a nuestros huéspedes experiencias memorables y es gratificante saber que lo hemos logrado contigo.Esperamos recibirte nuevamente muy pronto para que sigas disfrutando de todo lo que ofrecemos.¡Saludos cordiales!
by A verified traveler
Posted 26 May 2024
The location of this property is great for getting around since everything is so close. However, there is no AC which means that the windows have to be opened. I believe there’s a college right outside of the hotel and at night, they are incredibly loud. People yelling, the cars, some people even had microphones singing. This was during the weekday, which surprised me. There aren’t fans in the room so the only option was to open the windows. Also, the restaurant does not have all of the ingredients listed for their meals. I asked for a burger that the menu stated came with a fried egg, lettuce, tomato and pickles. When I received the burger, it had a slice of grilled ham on the burger. When I told the waiter he simply said, “they aren’t going to add it to the menu because they’re changing the menu soon anyway”. So, if you’re like me and have food allergies, be sure to ask if the menu has all of the food ingredients listed. Other than those two things, the hotel staff was very nice and attentive. If the roosters at 2:30 am and the loud people don’t bother you, then this is great place.
Comment from Hotel Management
27 May 2024 by Spotty, Hotel Management
Hi Michelle,Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found our location convenient and appreciated the attentiveness of our staff.We apologize for the noise issues and the discomfort caused by the lack of air conditioning and fans. We understand how important a quiet and comfortable environment is for our guests, and we are looking into solutions to improve this aspect of our service.Regarding your experience at our restaurant, we sincerely apologize for the discrepancies in the menu and any inconvenience this may have caused, especially given your food allergies. We will address this with our restaurant team to ensure better accuracy and transparency in our menu descriptions moving forward.Your feedback is invaluable to us as it helps us improve our services. We hope you will give us another opportunity to provide you with a more pleasant stay in the future.
by A verified traveler
Posted 25 May 2024
La descripción de el hotel es que las habitaciones tienen aire acondicionado, cosa que no es cierta. Cuando le pregunté al staff si era que la habitación tenia el aire acondicionado dañado, me indicaron que allí ninguna habitación tiene aire acondicionado. Solo se puede abrir un poco una ventana pequeña que tiene la habitación para que entre aire de afuera y entonces tambien entra el ruido de la ciudad.
Comment from Hotel Management
27 May 2024 by Spotty, Hotel Management
Hola Carmen,Gracias por compartir tus comentarios con nosotros. Lamentamos mucho la confusión respecto al aire acondicionado en nuestras habitaciones y cualquier inconveniente que esto te haya causado. Nos disculpamos si la información proporcionada no fue clara.Valoramos tus observaciones y tomaremos medidas para asegurar que las descripciones de nuestras instalaciones sean precisas y reflejen correctamente lo que ofrecemos. También estamos explorando opciones para mejorar la ventilación y el confort en nuestras habitaciones.Agradecemos tu comprensión y esperamos que nos des otra oportunidad en el futuro para brindarte una experiencia más satisfactoria.
by A verified traveler
Posted 21 Apr 2024
Hotel is beautiful and staff is friendly. Its brand new and spotless with lots of areas to handout and even the gym . I just didnt like the area around it. Felt like i was in the getto ( and maybe i was). Piles of trash and scary looking people around
Comment from Hotel Management
22 Apr 2024 by Spotty, Hotel Management
Dear Nelli,Thank you very much for your outstanding rating and for sharing your feedback with us! We're thrilled to hear that you found our hotel beautiful and our staff friendly. It's fantastic to know that you appreciated our brand new and spotless facilities, as well as the various areas available for relaxation, including the gym.We're sorry to hear that you didn't feel comfortable with the area surrounding the hotel. We understand that perceptions of safety can vary, and we take the safety and well-being of our guests very seriously. Please rest assured that we are constantly working to ensure the security of our premises and the surrounding areas.We hope that despite this, you had an enjoyable stay with us and that you will consider visiting us again in the future.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
6 May 2024 by Spotty, Hotel Management
Hello Nicol,Thank you for taking the time to rate your experience with us. We appreciate your feedback, even though there wasn't a specific comment or recommendation provided.If there's anything we can do to improve your experience or if you have any suggestions, please feel free to reach out to us. We're here to ensure that you have the best possible stay with us.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
by A verified traveler from Miami
Posted 13 Apr 2024
Mis expectativas fueron superadas por la realidad. El hotel es EXCELENTE, te sientes muy bien atendido por todo el personal, donde quiera que vas el personal te recibe con mucha amabilidad. Todas las instalaciones están súper limpias. Es un hotel que está al nivel de uno 4 estrellas con un súper razonable precio. Si volviera a Bogotá, no dudaría en quedarme nuevamente en el SPOTTY BOGOTA CENTRO. Lo tengo de primero opción.
Comment from Hotel Management
15 Apr 2024 by Spotty, Hotel Management
¡Hola Alexis!Estamos encantados de saber que superamos tus expectativas y que tu experiencia en Spotty Bogotá Centro fue excelente. Nos esforzamos por brindar un servicio excepcional a todos nuestros huéspedes, y nos alegra saber que nuestro personal logró hacer que te sintieras bien atendido y cómodo durante tu estadía.Apreciamos tus amables palabras sobre la limpieza y las instalaciones del hotel. Nos esforzamos por mantener un ambiente limpio y acogedor para todos nuestros huéspedes.Será un honor recibirte nuevamente en tu próxima visita a Bogotá. No dudes en contactarnos si necesitas algo en el futuro.¡Esperamos verte pronto!
by A verified traveler
Posted 9 Apr 2024
Good location. Close to museums, restaurants, public transportation. However, very loud music if room booked is near or above the bar. It makes it close to impossible to have a good night sleep. Otherwise, okay…
Comment from Hotel Management
10 Apr 2024 by Spotty, Hotel Management
Dear Normand,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel's convenient location, close to museums, restaurants, and public transportation.We apologize for any inconvenience caused by the loud music near the bar. Please rest assured that we take your comments seriously and will look into ways to mitigate noise disturbances for our guests' comfort.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
by A verified traveler from Sudbury
Posted 4 Apr 2024
ok
Comment from Hotel Management
6 Apr 2024 by Spotty, Hotel Management
Dear David,Thank you for choosing to stay with us at Spotty Hotels and for taking the time to rate your experience. We are delighted to see that you had a wonderful stay and that you were satisfied with our services and facilities.We hope to have the pleasure of welcoming you back for another excellent stay in the future!
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
3 Apr 2024 by Spotty, Hotel Management
Dear Kade,Thank you for taking the time to rate us. We appreciate your feedback and are glad to hear that you had a positive experience with us.At Spotty Hotels, we strive to provide excellent service to all our guests, and we hope to have the opportunity to welcome you back in the future.If you have any specific feedback or if there is anything we can do to further enhance your experience, please feel free to reach out to us.Best regards,
