Ratings based on 990 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Excelente atención, el desayuno es muy bueno también.
by A verified traveler
Posted 7 Jun 2024
Christian was amazing at dinner and during the breakfast!! Friendly, respectful and very knowledgeable!!!
by A verified traveler
Posted 7 Jun 2024
The hotel is good, offering excellent customer service, clean and comfortable rooms, and a convenient location.
by A verified traveler
Posted 4 Jun 2024
Excellent hotel. Great location and a safe neighborhood. Staff friendly. Our housekeeper, Rosario, was super friendly and constantly checked on my elderly mom to ensure everything was good.
by A verified traveler
Posted 4 Jun 2024
Well located, walking distance from large mall. Easy taxi access. Good room. Excellent breakfast!
by A verified traveler from Lisbon
Posted 1 Jun 2024
Great stay!!!
by A verified traveler
Posted 27 May 2024
Great customer service
Cleanness, kindness.
Very polite.
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Dear guest, Thank you very much for your comments and the score awarded. We will be waiting for you in the next opportunity. Sincerely,Alejandra OrozcoGeneral Manager.
by A verified traveler
Posted 24 May 2024
Love the breakfast
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Dear guest,We appreciate the time you took to share with us the valuable rating about your experience during your last visit to our hotel, we are pleased to know that we met your expectations. We hope to welcome you again on a future visit to the city of Bogotá. Sincerely,Alejandra OrozcoGeneral Manager
by A verified traveler
Posted 20 May 2024
Great breakfast
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Guest,On behalf of Sonesta Bogota Hotel, we hope you have had a pleasant experience during your latest stay in our facilities. We are welcoming again next time you visit the city 2.600 meters closer to the stars.Sincerely,Alejandra OrozcoGeneral Manager
by A verified traveler from Jacksonville
Posted 18 May 2024
Really enjoyed our stay here
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear guest,We appreciate the time you took to share with us the valuable rating about your experience during your last visit to our hotel, we are pleased to know that we met your expectations. We hope to welcome you again on a future visit to the city of Bogotá. Sincerely,Alejandra OrozcoGeneral Manager