Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
The people were great. Awesome breakfast. Good food in the restaurant.
Comment from Hotel Management
14 Jun 2024 by Monica, Hotel Management
Dear Raymond, thank you for your comments. I am pleased you enjoyed your stay with us, especially the breakfast buffet and the personalized service we provide. I hope to welcome you back in the future.
by A verified traveler
Posted 4 Jun 2024
Clean and excellent service
Comment from Hotel Management
4 Jun 2024 by Monica, Hotel Management
Dear Brian, thank you for your comment. I am pleased you had an excellent experience at Lancaster House and hope to welcome you back.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by Monica, Hotel Management
Dear Boris, thank you for rating us. I hope to welcome you back in the future.
by A verified traveler
Posted 29 May 2024
Overall very good especially when compared to some other comparable places prices. Very friendly. Enjoyed the complimentary breakfast and restaurant is good too.
Comment from Hotel Management
30 May 2024 by Monica, Hotel Management
Dear Jeremiah, thank you for your comments. I am pleased you had a good experience at Lancaster House, and that you enjoyed both the personalized service we provide, as well as the breakfast buffet. I hope to welcome you back in the future.
by A verified traveler
Posted 25 May 2024
Excellent customer service!
Comment from Hotel Management
11 Jun 2024 by Monica, Hotel Management
Dear Jose, I am pleased you had an excellent experience at Lancaster House, and that you enjoyed the personalized service we provide. I hope to welcome you back in the future.
by A verified traveler
Posted 30 Apr 2024
The staff was wonderful check-in was a breeze the room was great look forward to your stay at this amazing place
Comment from Hotel Management
1 May 2024 by Monica, Hotel Management
Dear Stephen, I am glad you had an excellent stay at Lancaster House, and that you enjoyed the personalized service we provide, as well as the comfort of your suite. I hope to welcome you back in the future.
by A verified traveler
Posted 29 Apr 2024
This hotel is very clean and comfortable, excelent service staff, near to shopping, restaurants and transportation. We'll come back soon. Thanks.
Comment from Hotel Management
30 Apr 2024 by Monica, Hotel Management
Dear Yuccely, thank you for your comments. I am pleased you had an excellent experience at Lancaster House, and that you enjoyed both the comfort and cleanliness as well as the personalized service we provide. I hope to welcome you back in the near future.
by A verified traveler
Posted 23 Apr 2024
Safe and hospitable
Comment from Hotel Management
23 Apr 2024 by Monica, Hotel Management
Dear Brian, thank you for your comment. I am pleased you had an excellent stay with us, and you enjoyed the personalized service we provide. I hope to welcome you back in the future.
by A verified traveler from Lawndale
Posted 19 Apr 2024
Everything was great the only thing l didn’t like was that our room was right by the main road and l couldn’t get a good night sleep
Comment from Hotel Management
22 Apr 2024 by Monica, Hotel Management
Dear Jose, thank you for your review. I am glad everything was great during your stay but regret the inconvenience you experienced with the room location. I appreciate your feedback and will take it into consideration for future improvements.
by A verified traveler
Posted 18 Apr 2024
Nice staff
Comment from Hotel Management
22 Apr 2024 by Monica, Hotel Management
Dear Thais, I am glad you enjoyed your stay with us, especially the personalized service we provide. I hope to welcome you back.
