Ratings based on 25 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jul 2023
The price is perfect and amenities 🤗
Comment from Hotel Management
17 Jul 2023 by ruth, Hotel Management
Gracias por los comentarios, estamos en constantes mejoras
by A verified traveler
Posted 20 Sep 2022 on Hotels
by A verified traveler
Posted 16 Jun 2022
by A verified traveler
Posted 12 Mar 2021
Sometime I had to ring a few time for the hotel door to open. Reception desk is not always attended. Better to get the WhatsApp number of the concierge.
by A verified traveler from BOGOTA COLOMBIA
Posted 7 Mar 2020
DONT STAY HERE ! NO ALOJARSE AQUI ! FIRST THEY GIVE ME THE LAST ROOM IN THE THIRD FLOOR AND THE BED CURVED ! NEW ROOM THE COLD WATER NO PRESSURE BURNING EVERY DAY ! FOR LAST A CAT ALMOST EAT MY BREAKFAST ! MY DISH SMELL CAT URINE ! STAY AWAY !
by A verified traveler
Posted 10 Jun 2019
Comment from Hotel Management
14 Jun 2019 by RUTH SILVA V, Hotel Management
su opinión s muy importante para nosotros
by A verified traveler
Posted 13 Feb 2019
The employees are amazing super friendly definitely going back
Comment from Hotel Management
24 Feb 2019 by RUTH SILVA V, Hotel Management
muchas gracias por sus comentarios , esperamos vuelva pronto
by A verified traveler
Posted 28 Jun 2018
The cleanliness of the room is great. Some issues that occurred in my stay was one this hotel is not accommodating for those tourist that only speak very little Spanish and main language is English as the staff here doesn't really speak English and the manager will try to speak English but not very well. I had a 2 guest bedroom where as my second guess was coming the next day and when he arrived he was being questioned by the female stuff in the front desk of what is his relationship with me which is very inappropriate. Also when the room is being cleaned they took all the towels and did not replace them and had to wait a while to obtain new towels. After a few days the treatment that myself and my guest received was rude, and we felt as they were trying to kick us out the hotel as they demanded we give the the room keys stating we are not to leave the hotel with it. But we were never told that before and they staff and manager knew we were leaving with the key before and never said anything. When we got back to the hotel and asked for the key, they couldn't find the key at first and took over 30 minutes for me to obtain the key back for the too the room that I payed for. We felt as this was due to us being 2 males in one room and this is backed up from when the female staff was questioning us about what is our relationship and so forth. The managers son was really rude as when I asked to speak to the manager to see what's was happening and why we were being treated in a disr
Comment from Hotel Management
4 Jul 2018 by RUTH SILVA V, Hotel Management
buenas tardes, las llaves se deben dejar siempre en la recepción, y en cuanto a preguntar por el parentesco es por norma del ministerio de turismo, para seguridad del establecimiento y sus ocupantes, no vemos porque de la molestia, a nosotros no nos incomoda su orientación sexual y la pregunta es de lo mas normal, tenemos muchos huéspedes gays y siempre son bien venidos, si los hicimos sentir incómodos no fue la intensión . en cuanto a las toallas fue un olvide de la camarera que le puede pasar a cualquiera.
by A verified traveler
A good stay for a long layover.
Posted 6 Jun 2018 on HotelsIt was a one night ( layover ) stay in downtown Bogota, hotel was good and comfortable, close to airport. Friendly staff and affordable. Good hot water as well as cleanliness.
Comment from Hotel Management
22 Jun 2018 by RUTH SILVA V, Hotel Management
buenas tardes, agradecemos sus buenos comentarios.
Recommended
for Everyoneby A verified traveler from Toronto, Canada
Hotel withing walking distance of historic centre
Posted 1 May 2018
Pros: The quiet and clean room, the friendly staff
Cons: It is annoying not to be able to switch the overhead lights on and off from the bed. Alternatively, there should be a lamp on the night table.
Location: There are many fast food places and stores nearby. There is a TransMilenio bus station right in front, the street is quite safe in the daytime. .
I stayed there two weeks. The hotel is very secure though it is located at the edge of a rough part of town. It is modern, quiet, very clean, and the staff is friendly. The manager was especially helpful to solve my problem of WiFi access.My room was comfortable. Breakfast was adequate. Over all, because the cost per night is low, staying there is an excellent option for those who want to save on lodging costs.
Comment from Hotel Management
9 May 2018 by RUTH SILVA V, Hotel Management
buena tardes agradecemos sus comentarios y tomaremos su sugerencia de las lamparas para las mesas de noche.gracias
