Ratings based on 549 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Its a basic place, they didn't speak English well but we managed as they were nice and also attentive. Good shower, plenty of hot water. My room had no windows though.
by A verified traveler
Posted 11 Jun 2024
Like of maintenance
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 27 May 2024
Muy bien todo
by A verified traveler from Columbus
Posted 24 May 2024
Excellent for a quick stay
by A verified traveler
Posted 20 May 2024
Nothing like the photos advertised. Cold, crude, uncomfortable, dirty bedding.
Comment from Hotel Management
2 Jun 2024 by valentina, Hotel Management
thank you for your comment, we are working to improve.
by A verified traveler
Posted 18 May 2024
All good, except no hot water for showering
Comment from Hotel Management
2 Jun 2024 by valentina, Hotel Management
thank you for your comment, we are working to improve.
by A verified traveler
Posted 13 May 2024
They assigned us a room that was in maintenance and lacking the bathroom door! We had to call the front desk and got a new room but not as we wanted the hotel said they were fully booked and that’s, I wonder how many have stayed in rooms under maintenance and the hotel not saying a word.
The night staff is not friendly and double checked at all times if you are a guest that is annoying.
Also they offered us complimentary water and we ended up paying for it, very expensive each bottle like 4 bucks.
I didn’t like the property not being honest about the maintenance taking place in the room and the excuse of “fully booked”
Comment from Hotel Management
2 Jun 2024 by valentina, Hotel Management
thank you for your comment, we are working to improve.
by A verified traveler
Posted 11 May 2024
Would stay again on business trip
by A verified traveler
Posted 7 May 2024