Ratings based on 55 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2023 on Hotels
by A verified traveler
Posted 24 Mar 2022 on Hotels
by A verified traveler
Posted 18 Mar 2022
Good facility
by A verified traveler
Nice hotel not very nice service.
Posted 30 Oct 2021 on HotelsThe hotel is very nice but not well maintained.
The food is very bad everything taste salty.
I think they should really improve their food quality considering how isolated their location is. The people working at the hotel rarely smile. At breakfast especially the servers looked irritated and not very polite. Breakfast situation was very messy. The towels are so dirty i wished I brought my own..
by A verified traveler
Posted 22 Jun 2021 on Hotels
by A verified traveler
Decent hotel, not the best experience
Posted 19 Apr 2021 on HotelsWe stayed at the hotel for 2 nights (Friday - Sunday). Overall, it was a decent stay. The hotel itself looked very modern, and the room that we stayed in was located on the highest floor (6th floor), overseeing the mountains.
The service was wonderful. Everyone was very kind, and seemed professionally trained. We ate in the hotel for our 2 nights there, and food was decent, with price like what you would expect in a luxury hotel.
The parking was horrible. When we were on location, there was a sign for basement parking, but we were asked to park outside. The parking space was really bad, with holes as big as cars, and water puddles lasting few days after rain (at least it seemed that way). The road to the hotel was also terrible. Probably its because of constructions going on around the area, but we came home with our car really dirty.
Tranquility and serenity are words I wouldn't use to describe the hotel experience. The room was not sound proof, and maybe because of the mountains, the echoes of trucks/large transportations passing by early in the morning woke us up constantly. Then there are footsteps in the hallway that we can hear whenever children run by our room.
Another thing was the balcony. Although very spacious, could use better care. There were animals' feces on the sofa, and spider webs all around the ceiling.
Overall, its a decent hotel for families. Better care of the hotel would definitely improve our experience.
by A verified traveler
kompare harga dan fasilitas selama menginap
Posted 5 Dec 2020 on Hotelsjika di kompare harga dan fasilitas yang didapatkan selama menginap, dapat saya simpulkan harga yang cukup mahal
by A verified traveler
Good hotel
Posted 13 Nov 2020 on HotelsIt was amazing hotel but the floor need to be polish more, too sticky
by A verified traveler
Posted 18 Jun 2020 on Hotels
by A verified traveler
Good resort and hotel
Posted 1 Nov 2019 on HotelsThe resort is amazing with a lot of activities for young and old. However surrounding area is quite difficult to explore. It will only be good if you are not intending to go out of the resort to explore the surrounding area.
