Ratings based on 154 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
This hotel had everything we we looking for to have a relaxing time. Spacious rooms to indoor and outdoor pools to well equipped gym, steam room, sauna to an excellent restaurant with room service and complimentary breakfast that was absolutely delicious. Best of all, Burcu the guest relationship manager went out of the way to be helpful and provided excellent information about places to visit and restaurants to eat at! She and the all the staff at the hotel were friendly, sweet and helpful. We loved our stay there and recommend it highly!
Comment from Hotel Management
13 Jun 2024 by Jasmin Elite Residence, Hotel Management
thanks for your kindly reviewwe were also very happy to welcome you and your wife and definetly we would like to see you again very soonbest wishes and enjoy your day
by A verified traveler from Winter Garden
Posted 20 Feb 2024
Staff is very nice and polite, however the cleaning crew is horrible. Furniture is full of dust and toilets are not properly cleaned. The property was probably very nice some day but it lacks maintenance. Water leak in the bathroom kept the floor wet at all times. I was locked in the bathroom as the door handle was broken. After complaining the maintenance crew was sent but they didn’t repaired it properly and the problem continued. This hotel has great potential but needs to improve cleaning and maintenance. Breakfast was really good but the “chef” is terrible and can’t even fry an egg properly.
Comment from Hotel Management
2 Apr 2024 by Jasmin Elite Residence, Hotel Management
Dear Mr.Bachado,Thanks for your commentWe would like to inform you that we are very sorry for inconvience.We take your complaints into consideration and we would improve our maintanences upon your comment.Best wishes
by A verified traveler
on of the best places i have stayed in
Posted 11 Nov 2023 on HotelsIt was simply amazing
Comment from Hotel Management
2 Apr 2024 by Jasmin Elite Residence, Hotel Management
Dear Mr. Guennoini,Thanks for your kindly commentWe would like to welcome you again very soon.Best wishes
by A verified traveler
Posted 1 Nov 2023
Very nice rooms and very clean
Comment from Hotel Management
2 Apr 2024 by Jasmin Elite Residence, Hotel Management
Dear Mrs.Macfarlane,Thanks for your kindly commentWe would like to welcome you again very soon.Best wishes
by A verified traveler
Posted 14 Oct 2023 on Hotels
Thoroughly recommend this resort, excellent on all fronts.
Breakfast not to my taste but that is subjective.
Comment from Hotel Management
2 Apr 2024 by Jasmin Elite Residence, Hotel Management
Dear Mrs. Laming,Thanks for your kindly commentWe would like to welcome you again very soon.Best wishesJasmin Elite Residence
by A verified traveler
Posted 5 Oct 2023
Lovely hotel with beautifully presented rooms equipped with a kitchen and washing machine which was so practical.
Thank you once again to management and all the lovely staff at the hotel.
Comment from Hotel Management
2 Apr 2024 by Jasmin Elite Residence, Hotel Management
Dear Mrs Oncu,Thanks for your kindly commentWe would like to welcome you again very soon.Best wishesJasmin Elite Residence
by A verified traveler
Bodrum stay
Posted 26 Sep 2023 on HotelsLovely property, nice pools and great location. We had a 1 bed apartment which wasn’t very clean, we stayed 3 nights and the empty glasses from room service from the previous guests were outside our door when we arrived and when we left. Cigarette butts on the patio. Very loud music around the main pool with a lot of uncensored lyrics. All in all for a short stay it was good, the apartment was huge, just a bit tatty.
by A verified traveler
Posted 10 Sep 2023
Good
by A verified traveler
Posted 23 Aug 2023
Very enjoyable stay.
by A verified traveler
Well located & an easy ride into Bodrum
Posted 13 Jul 2023 on HotelsSpacious accommodation. Generous balcony with clothes horses which we used often . Aesthetically lovely hotel. Helpful staff. Very good breakfast except for the inflexibility of the egg station: omelettes are offered one morning and scrambled eggs are offered the next- no exceptions. A hotel of this quality should not allow the kitchen to set such inflexible choices. Otherwise the breakfast was great.
Comment from Hotel Management
2 Apr 2024 by Jasmin Elite Residence, Hotel Management
Dear Mr. Alexiades,Thanks for your kindly commentWe would like to welcome you again very soon.Best wishesJasmin Elite Residence
