Ratings based on 557 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
We had a great stay at this hotel. Pool area was beautiful, great location, and friendly staff. In particular, Eman went above and beyond to ensure our stay was one to remember. Thank you very much!
by A verified traveler
Posted 8 Dec 2023
by A verified traveler
Posted 2 Nov 2023
Kind English speaking receptionist, very clean room, street parking only
by A verified traveler
Posted 31 Oct 2023 on Wotif
Helpful, attentive and friendly staff. Great amenities. Yummy breakfast options. Good location.
by A verified traveler
Posted 21 Oct 2023
Costa Sariyaz is quite different from the pictures. The main area and pool is very nice. However, rooms are very different in a bad way. Beds are uncomfortable. We got 2 rooms and both were ok. Staff is not so friendly and for us the hotel is just ok. We even ask for towels to take to the beach and they don’t give you. This I consider a poor quality service as you’re tourist and obviously not carrying towels around to go to the beach. At breakfast if you want orange juice they charge you extra even though you have included breakfast.
Location is perfect because it’s 10 minutes walking from the center and beach.
Too bad cause I believe the hotel has good potential for giving a better service and room conditions.
Comment from Hotel Management
24 Oct 2023 by Costa Sariyaz Hotel, Hotel Management
Dear Guest, We would like to thank you for your feedback. Please be sure that we analyze every review to serve you better. We hope to see you again on your next visit to Bodrum and wish you a nice day. Costa Sariyaz Hotel
by A verified traveler
Posted 18 Oct 2023
by A verified traveler
Posted 12 Oct 2023
We stayed here for our final night in Bodrum. We had just got off a Sail so this was a lovely hotel to come to for a night after our weeks sail.
The staff were so accommodating as soon as we were welcomed to the hotel. They helped with our luggage to the room and we were able to relax and sun bathe as soon as we got there.
They even let us have a late check out which was amazing for us as we had a 15 hour journey back home so to stay and relax at the hotel was amazing. I will definitely be returning and for longer than 1 night! The astetic of the hotel was lovely, with sun loungers, a pool area and the place was very bright and clean!
I could not recommend this hotel more! The staff were so accommodating!
Thank you for an amazing stay
Comment from Hotel Management
17 Oct 2023 by Costa Sariyaz Hotel, Hotel Management
Dear Ms Hounsell,We would like to thank you for your feedback. We hope to see you again on your next visit to Bodrum and wish you happy days. Costa Sariyaz Hotel
by A verified traveler
Because I needed hot water for a shower
Posted 1 Oct 2023 on HotelsAfter 3 complaints and two bad reviews for NO HOT WATER, I promised them I would give a 5 star rating if they would turn on the hot water heater. They did on Day 3 so here is the 5 star review. But the hotel owner keeps two very large dogs in the center courtyard and they often howl at passing cats betwwen 2a and 5a waking up many of the guests.
Comment from Hotel Management
5 Oct 2023 by Costa Sariyaz Hotel, Hotel Management
Dear Mr Longino,It is very naive of you to think this way, but the hot water heaters works all season long; not for a review, for all our guests. We would be happy to welcome you back to our hotel and wish you all the best.Costa Sariyaz Hotel
by A verified traveler
No hot water
Posted 29 Sep 2023 on HotelsNO hot water. Not an accident. Design. Hot water only on hot sunny days
Comment from Hotel Management
30 Sep 2023 by Costa Sariyaz Hotel, Hotel Management
Dear Guest, We would like to thank you for your feedback. Please be sure that we analyze every review to serve you better. We hope to see you again on your next visit to Bodrum and wish you a nice day. Costa Sariyaz Hotel
by A verified traveler
Posted 28 Sep 2023 on Hotels
Pool steps are very slippery. I, as well as two other guests, was hurt by slipping into the pool. I brought the issue to the attention of the reception. His response was that they are aware of it but can't do much.
I had booking for 3 people but rather than having two beds we were given one double bed and a very hard couch. Not convenit at all.
Comment from Hotel Management
29 Sep 2023 by Costa Sariyaz Hotel, Hotel Management
Dear Guest, We would like to thank you for your feedback. Please be sure that we analyze every review to serve you better. We hope to see you again on your next visit to Bodrum and wish you a nice day. Costa Sariyaz Hotel
