Ratings based on 149 Verified Reviews

4.1 out of 5
78% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 23 Oct 2023
Comment from Hotel Management
24 Oct 2023 by gracias , Hotel Management
Buenos dias Grcias por tomarse el tiempo y darnos su evaluacion , lo esperamos pronto ,buen viaje
5 out of 5
by A verified traveler

Posted 24 May 2023
Comment from Hotel Management
29 May 2023 by Gracias , Hotel Management
Gracias por su evalucion esperamos verlos pronto
5 out of 5
by A verified traveler from Las Cruces

Posted 6 Oct 2022
Excellent hotel, clean. My wife and I had a very good time.
Comment from Hotel Management
10 Oct 2022 by Grcias , Hotel Management
Que bueno que todo estuvo bien en su estancia, los esperamos pronto
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2022
5 out of 5
by A verified traveler

Posted 22 Nov 2021
Nice rustic cabins in the town of Creel. Beautiful place with a big fire pit to warm up outside. Nice decorations and breakfast included for guests. Food is good and transportation is included to get to the train station.
Comment from Hotel Management
22 Nov 2021 by Gracias , Hotel Management
Gracias por sus comentarios , esperamos verlo pronto otra vez, buen viaje
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2021
3 out of 5
by A verified traveler

Posted 5 Apr 2021
I’ve stayed here a handful of times over my years exploring Copper Canyon. The cabins are authentic, quaint, generally fairly clean, with hot water and good linens. They have mini-split systems for heating and cooling, however there is little to no insulation as there are spaces within the wall planks where air comes through, especially when it’s cold. The bathrooms are not heated, so it gets pretty cold in the winter. The breakfasts are good but relatively expensive. (Try Tio Molcas in town instead.) I’ll stay here again. It’s a fun experience, especially with a family because it is away from the hustle and bustle of the Main Street, although it is a very short drive or nice walk (during the day) to shops and restaurants.
Comment from Hotel Management
5 Apr 2021 by Gerencia Hotel Villa Mexicana, Hotel Management
We appreciate your invaluable comment, which we will promptly follow up and attend to our areas of opportunity for our continuous improvement in our services and facilities.
2 out of 5
by A verified traveler

Posted 11 Mar 2021
staff not friendly specifically the waitress. I beds are not comfortable at all is like sleeping in a tock
Comment from Hotel Management
11 Mar 2021 by Gerencia Hotel Villa Mexicana, Hotel Management
Hello, we appreciate your invaluable comment, which we will promptly follow up in the areas that you indicate.