Ratings based on 127 Verified Reviews

4.3 out of 5
74% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2023
5 out of 5
by A verified traveler

Posted 24 Feb 2023
The Queen Suite room was beautiful and clean. The staff was friendly and helpful. I am allergic to air fresheners, and the room was wonderfully unscented.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2023
5 out of 5
by A verified traveler

Posted 24 Nov 2022
Trabajar un poco con el internet, la señal va y viene...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Sep 2022 on Hotels
4 out of 5
by A verified traveler from EL PASO

Posted 11 Jul 2022 on Travelocity
Beautiful hotel, with spacious rooms. Except bathroom which is extremely small The only complaint I have is about their internet access. Is terrible the signal didn't even reach our room and when I asked the front desk the response was "Yes, we have that problem always'! I asked how many access points they have or WIFI extenders and the response even went from bad to worst "None!" in other wors they only have one router for the entire place which is ridiculous.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2021
5 out of 5
by A verified traveler

Lg clean rooms, free shuttle to train, overpriced

Posted 19 Jun 2021 on Hotels
Pros: Very large clean rooms. Staff was kind and helpful. Free transportation from and to train or bus! Walking distance to restaurants and shops. Breakfast was good. Cons: Overpriced. Bed was a bit "bowl-like."
5 out of 5
by A verified traveler

Posted 2 Feb 2021
the best hotel in creel very nice, will be staying here always
Comment from Hotel Management
30 Mar 2021 by Gaby Sánchez, Hotel Management
We appreciate your opinion! Hoping to see you soon!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2020 on Hotels