Ratings based on 121 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The people were awesome the place was so pretty the food was good all great would love go back
by A verified traveler
Posted 3 May 2024
Comfortable, clean, hot water, A/C, TV, wifi all worked, not always a given in Mexico, Gustavo our tour guide was great, speaks fairly good English
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Great family stay
Posted 21 Feb 2024 on HotelsWe were a group of 7 from 84 to 45 years of age range. We got 3 rooms and the stay was just what we needed. They provided a shuttle to pick us up from the train El Chepe. And we got a tour from them as well as a ride to the airport. Excellent guides and the breakfast that was included was delicious!
by A verified traveler
Excelente Servicio!
Posted 26 Jan 2024 on HotelsMuy bonito hotel con todos los servicios. Lo mejor de todo fue la atencion por parte de todos sus colaboradores. Sin duda espero visitarlos pronto.
by A verified traveler
Posted 4 Dec 2023
by A verified traveler from Signal Hill
Posted 26 Nov 2023
No hot water in the sink. Took 10 minutes in the shower for water to run before hot water came out. Not good.
by A verified traveler
Posted 19 Oct 2023 on Hotels
This hotel is an absolute delight! I was celebrating my father's 73rd birthday and this hotel made it all even more special.
by A verified traveler
Posted 27 Sep 2023
The staff at this Hotel are exceptional all you need to do is ask and they will accommodate you. The food is excellent the hotel is very clean and well taken care of. The best way I can describe it is a diamond in the rough will definitely stay at this Hotel again when visiting Creel.
by A verified traveler
Posted 18 Jul 2023