Ratings based on 341 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Close to the beach you can go walking to the beach.
I recommend the first floor next to the pool.
Comment from Hotel Management
13 Apr 2024 by VENTAS Y RESERVACIONES, Hotel Management
HELLO PEDRO, THANK YOU VERY MUCH FOR YOUR COMMENTS AND EVALUATION, WE WERE VERY PLEASED TO RECEIVE YOU IN OUR FACILITIES, WE HOPE TO SEE YOU BACK SOON, THE ENTIRE HUMAN TEAM OF THE VILLA FLORENCIA HOTEL SEND YOU A CORDIAL GREETINGS.
by A verified traveler
Posted 11 Mar 2024
A very cute, clean property offering nice dining in their onsite restaurant, affordable rates, great central location near the beach and the Americas plaza shopping district. It's a short walk to both. Wonderful friendly staff! A
Comment from Hotel Management
12 Mar 2024 by VENTAS Y RESERVACIONES, Hotel Management
HELLO SR, KEVIN GOOD AFTERNOON, THANK YOU VERY MUCH FOR YOUR COMMENT AND EVALUATION, WE ARE PLEASED TO HAVE RECEIVED YOU AND PLACE YOUR TRUST, THE ENTIRE TEAM OF THE VILLA FLORENCIA HOTEL SEND YOU A CORDIAL GREETING, WE HOPE TO SEE YOU SOON
by A verified traveler
Posted 7 Mar 2024
A beautiful property right near the ocean and major shopping district . It’s the cutest ,cleanest place from all the places I’ve stayed in Vera Cruz love this place the most
Comment from Hotel Management
8 Mar 2024 by VENTAS Y RESERVACIONES, Hotel Management
Hello Kevin, good afternoon, thank you very much for your comments and evaluation, the entire human team of the Villa Florencia hotel sends you a cordial greeting.
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
15 Nov 2023 by ventas y reservaciones, Hotel Management
muchas gracias por su calificación esperamos que pronto nos visite nuevamentesaludos cordiales
by A verified traveler
Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
24 Oct 2023 by ventas y reservaciones, Hotel Management
agradecemos mucho sus comentarios, esperamos verle pronto...
by A verified traveler
Posted 20 Oct 2023 on Hotels
Comment from Hotel Management
22 Oct 2023 by ventas y reservaciones, Hotel Management
Muchas gracias por sus comentarios, esperamos que nos brinde nuevamente con su visita en un futuro próximoestamos a sus ordenes
by A verified traveler
Friendly
Posted 4 Oct 2023 on HotelsFriendly staff.Clean & tidy rooms.Good WIFI. English speaking options on tv.Close to beach & shopping centre.Two nice pools.
Comment from Hotel Management
4 Oct 2023 by ventas y reservaciones, Hotel Management
We are very grateful that you have chosen us as your home during your stay in Veracruz, we are happy to see that your experience with us was to your liking, we hope to return soonsales and reservations
by A verified traveler
Great pool
Posted 2 Oct 2023 on HotelsEveryone very friendly. Pool lovely and clean with sun and shade. Be great to see how their pool upgrade works.
Comment from Hotel Management
2 Oct 2023 by VENTAS Y RESERVACIONES, Hotel Management
HELLO MR JAN, WE ARE VERY PLEASED TO RECEIVE YOUR COMMENTS, IT WAS A GREAT PLEASURE TO RECEIVE YOU AND YOUR WIFE IN OUR FACILITIES, WE ARE GOING TO MISS YOU, I HOPE WE CAN SEE YOU BACK SOON, THE ENTIRE HUMAN TEAM OF THE VILLA FLORENCIA HOTEL WE SEND YOU A STRONG HUG.
by A verified traveler
Posted 29 Sep 2023
Comment from Hotel Management
20 Oct 2023 by VENTAS Y RESERVACIONES, Hotel Management
HOLA RICARDO BUENAS NOCHES, MUCHAS GRACIAS POR SU EVALUACION, ESPEREMOS VERLE DE REGRESO, TODO EL EQUIPO HUMANO DEL HOTEL VILLA FLORENCIA LE ENVIAMOS UN CORDIAL SALUDO.
by A verified traveler
Posted 4 Sep 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by Ventas y Reservaciones, Hotel Management
agradecemos su puntuaciòn esperamos volver a tenerlo por esta su casa
