Ratings based on 477 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jun 2022
Buena ubicación, área muy tranquila, hotel muy cómodo y limpio, el personal muy amable. Y precios muy económico
by A verified traveler
Posted 2 Jun 2022
Very nice place to stay. It is located very close to the shopping area in Boca del Rio.
Quiet place even during the day, very comfortable and clean, nice staff.
The pools were not so clean, so I decided not to swim.
by A verified traveler
Posted 29 Apr 2022
Me complacio ampliamente mi estancia, lleno mis espectativas, buen precio.
by A verified traveler
Posted 27 Dec 2021 on Hotels
I arrived until the check in and the room was still not clean so we had to wait around 10 minutes for housekeeping to finish
by A verified traveler
Posted 24 Oct 2021 on Hotels
by A verified traveler
Good value and friendly service
Posted 30 Jul 2021 on HotelsLovely little hotel with friendly service and good overall facilities.
by A verified traveler
Posted 29 May 2021 on Hotels
by A verified traveler
Posted 3 Apr 2021 on Hotels
good
by A verified traveler
Posted 3 Apr 2021 on Hotels
by A verified traveler
Posted 27 Feb 2021
The hotel back in 2018 was under instruction the parking was horrible and the debris right by the main entrance. I did a reservation for three nights originally but the conditions of the hotel was so horrible we ended up staying only one night. The staff member was a older gentleman skinny but very nice and understandable. I did try to let get my refund from the two days from Expedia at first I went thru some crap with when they finally refunded me the money via a Boucher which I think is a scam from Expedia. To which at the end I was supposed to used by the end of 2019 until this bull crap pandemic hit and I lost my Boucher, thanks to the one year cap that Expedia puts on it and second to the damm pandemic. Now you figure out the rest. Bottom line would not recommended if you around Boca. There’s one on my crap also located in Boca. That is another review on it’s on. Happy trails...🤔👀👎
Comment from Hotel Management
17 Mar 2021 by None, Hotel Management
Sincere Apologies, ! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Diego!
