Ratings based on 260 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Jun 2024
Hi, we loved staying here in the past but there were two things that make us not want to stay here again. First and worst there was a bright blinking light on the smoke detector. When we called the front desk she came to see what we were talking about and said the light meant the smoke detector battery was working fine— never seen that before or since. Second, and maybe the staff kicked the guy off the premises, but there was a guy drinking and smoking with his engine running right out side our room. We parked next to him so we could see our car and felt very unsafe when we went out to get something from our car. He was gone soon after. But but next morning there was streams of what we assumed was urine and a pile of barf or poop with a single square of TP on top of all of it. So gross…I took pictures of both his license plate and the gross pile he left behind. Short story, even though the room was clean, nice, and had a nice welcome from the front desk staff, we couldn’t stand the blinking light and the gross drunk dude. We won’t stay there again.
2 out of 5
by A verified traveler

Posted 14 Jun 2024
The hotel says pet friendly we arrived with a tiny budgie with a cage we were told only dogs are allowed but the lady was kind and let us check in we asked for late check out she said that was fine the next day the cleaning lady tried coming on and checking out we got rudeness from the morning staff we booked it for return trip we got a call the day before saying the owners have a problem with our budgie and we were not welcome or the bird can stay in the car ! That was unexpectedly rude for a tiny quiet bird and my kids otherwise its a nice building thats about it wont stay there again bird or no bird .
4 out of 5
by A verified traveler

Posted 10 Jun 2024
We couldn’t believe why Expedia would list the Sleep Inn in Boardman as a Pendleton Oregon hotel. These towns are 42 miles apart. Better be super cautious when booking on Expedia that the hotel is wagered you want it to you will be in for a surprise like we were. Read the fine print and don’t assume the hotel location just because it is listed in a certain town.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
We have stayed in boardman before as we have family from the area, and we were in the area attending a graduation in Heppner. So it was a long day for us, but the lady at check in was super nice and quick. We got the room which was on the third floor and it was clean, nice, plently of places to plug our devices in after a long day of travel. We grabbed burgers at the diner across the interstate and we turned in pretty early then when we got up had continental breakfast which was delicious and well maintained. To check out we just dropped the keys in the box and left. We all slept amazingly well and it was super clean, comfortable and great breakfast we will be back again next time we need to see family in the area.
4 out of 5
by A verified traveler

Posted 2 Jun 2024
The breakfast was one of the worse we've had in over 16,000 miles we've traveled across country. The hotel is beautiful and VERY CLEAN Also very pretty. We would always go out for breakfast.
Comment from Hotel Management
11 Jun 2024 by The Sleep Inn Team, Hotel Management
Dear Joyce, Thank you for taking the time out to leave us a review. We appreciate your feedback! We apologize for not exceeding your expectations in our breakfast selection. We will look into this matter as we do take this seriously. We hope you will still consider us in the near future.
5 out of 5
by A verified traveler from Riverton

Posted 2 Jun 2024
Great
Comment from Hotel Management
10 Jun 2024 by The Sleep Inn Team, Hotel Management
Dear Patrick, We appreciate you taking the time out to leave us a review. Thank you for choosing Sleep Inn and suites for your stay. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
The property was quiet and room comfortable
Comment from Hotel Management
10 Jun 2024 by The Sleep Inn Team, Hotel Management
Dear Maximino, Thank you for taking the time out to give us a review. We are happy you enjoyed your stay at our property.
5 out of 5
by A verified traveler

Posted 31 May 2024
Comment from Hotel Management
10 Jun 2024 by The Sleep Inn Team, Hotel Management
Dear Wade, Thank you for leaving a great review. We greatly appreciate it.
5 out of 5
by A verified traveler from Vancouver

Posted 22 May 2024
I enjoyed the hotel because it was close to my work place and it had a indoor pool and gym the staff were very pleasant and helpful.
Comment from Hotel Management
10 Jun 2024 by The Sleep Inn Team, Hotel Management
Dear Martina, We appreciate you taking the time out to give us a great review. We thank you for choosing our property for your stay.
5 out of 5
by A verified traveler

Posted 11 May 2024
Comment from Hotel Management
16 May 2024 by The Sleep Inn Team, Hotel Management
Dear Lynn, Thank you so much for giving us a great rating. Hope to see you again soon.