Ratings based on 72 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 3 Jan 2024
Lots of areas for management to improve. We have been sick for almost 2 weeks! Noticed birds eating out of the bread baskets yet staff turn away. Also, smoking is out of hand at this property. People do not follow rules, smoking everywhere including in their rooms and staff do not enforce following designated smoking spaces. It was our first and last time at Riu.
Comment from Hotel Management
8 Jan 2024 by Riu Touareg Online Reputation Manager, Hotel Management
Dear Michael David,Thank you very much for choosing us for your holiday.It is very disappointing to read about this, since it is never our wish to make any guest’s holiday less than perfect.Needless to say, we appreciate you took the time to bring it to our attention, so we can inform the management department, discuss it and apply the right measures.Hoping to host you again.Best Regards,Hotel Riu TouaregOnline Reputation Manager
by A verified traveler
Posted 26 Mar 2023
Very nice resort with lovely staff and gorgeous sea front. The rooms were very close to each other so you could hear everything so not so great for romantic holidays. Also, we would like restaurants with a La carte menu but there are buffet style. Overall amazing stay, with attentive staff and great atmosphere.
Comment from Hotel Management
27 Mar 2023 by Online Reputation Manager, Hotel Management
Dear Anna,Thank you for your words, they are very stimulating and show us that we are working in the right direction.We sincerely hope that you will visit us again soon at one of our facilities and that you will enjoy a stay that will be as good or better than the one you have just experienced.Yours faithfully,Hotel Riu TouaregOnline Reputation Manager
by A verified traveler
Posted 26 Feb 2023 on Hotels
We were not with the room. Next day they moved us to the room we liked. All ok.
by A verified traveler from montreal
Posted 5 Feb 2023
Entertainment was good, salted pools great, friendlyless of staffs at dinner room
Our room, front sea view was quite outdated and definitely needs some remodeling.
Food was fine, not a great deal of variety.
by A verified traveler
Posted 29 Jan 2023 on Hotels
by A verified traveler
Posted 27 Dec 2022 on Hotels
by A verified traveler
Posted 1 Nov 2022
Too much people by the pools,
by A verified traveler
Posted 3 Sep 2022 on Hotels
Not good because they I left my gold ring 💍 on top the tv table and when I went back to the room number 6201 nothing was there and I asked and they told me is not there
by A verified traveler
Posted 30 Aug 2022
