Ratings based on 14 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jul 2019 on Hotels
by A verified traveler
Posted 6 Jul 2019 on Hotels
Amazing host and great location.
Recommended
for Personal Eventby A verified traveler
Posted 18 Apr 2018 on Hotels
by A verified traveler
Family Stay
Posted 25 Mar 2018 on HotelsThe family is great!! Your their as their guests. They are warm, helpful and friendly. The rooms are comfortable, clean and working. Yes the air conditioning, lights, water heater all work!! The owner does maintenance and brings people in to help in areas not his expertise. When we were on our way they even gave us hugs and lunch to go. Really a wonderful stay... oh and there is family dinner each night... a must the food is made by the mother and daughter with some of the fathers rice wine as a kicker.
by A verified traveler
Gem in Phong Nha!
Posted 23 Mar 2018 on HotelsWe had an amazing stay here during our trip to Phong Nha! The hotel is relatively new (around 2 years), well designed, spacious, clean and comfortable. The staff (especially the receptionist who speaks great English) went above and beyond to make sure our trip was unforgettable! They organized and booked tours, taxis and buses for us in the area and even waited with us at 4in the morning at the bus pick up location to be sure we caught the right bus. Can highly recommend staying at this hotel!
by A verified traveler from Taos, NM
Nice room, but could use improvements
Posted 18 Dec 2017
Pros: Actually a nice place, with lots of potential. Intention no doubt good, but execution not so much.
Cons: Better maintenance and housekeeping, fix things that aren't working right, add water kettle, add comfortable seating, both out- and indoors.
Location: Exploring the fantastic caves nearby is a real joy. You can do that on your own and don't need to book the offered tours.
While my bungalow was nice, modern and big, it was very dark, illuminated by only one window. Lights were needed even during daytime. Noisy, too, from people nearby who talked over each other the whole day. Bed was a little too hard for my taste. Rudimentary housekeeping. Amenities were not replenished (two small bottles of water and one little pouch of shampoo for a four night stay). Garbage was not emptied during entire stay. Huge, modern bathroom, but clogged drain flooded the entire thing.There was instant coffee and tea, but no kettle to make hot water. Sitting opportunities are very uncomfortable. Staff were very nice and friendly, but unprofessional. Good in-house food. Good Wi-Fi.
by A verified traveler
Posted 18 Jun 2019 on Hotels
Chambre propre et spacieuse, mais service déplorable
Petit déjeuner très moyen et limité (un seul plat à choisir, après c’est payant. Et le plat n’etait pas copieux)
De plus, chaque demande, même minime, donne lieu à du marchandage, avec un comportement pas respectueux de la part d’une des personnes (sourire ironique pour nous demander de l’argent en plus pour tout et n’importe quoi)
Enfin, du bruit tard le soir et tôt le matin (jusqu’a 23h et à partir de 5h) juste devant la porte par les enfants (nous étions dans le 1er bungalow), pour ensuite se faire réveiller à 7h du matin par la même personne pour récupérer un chargeur dans la chambre
Bref, à éviter.
Préférez plutôt le Lucky Home un peu avant à 2 pas avec même paysage, mais repas et personnel beaucoup plus agréable (et bon) pour un prix similaire (avec piscine)
by A verified traveler
Posted 31 Oct 2018
Very nice homestay with amazing hospitality
The room are so clean and spacious with great garden view
The host is very nice and friendly who come to pick us up in the morning, organise amazing tours, bus tickets..
The food is so delicous
Love everything! Thanks for being so amazing
by A verified traveler from Dortmund, NRW
Posted 30 Oct 2018
Es wurde sich sehr toll um uns gekümmert. Morgens um vier Uhr kamen wir in Phong Nha an und wurden von den Mitarbeitern abgeholt. Das Frühstück war lecker. Die Fahrräder haben wir kostenlos bekommen.
by A verified traveler
Posted 19 Aug 2018 on Hotels
