Ratings based on 292 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
The pictures look great but our room when we walked in had a Burger King cup on the dresser and the tv and light was on like someone had been in there. We went back to the guy working there and wanted to make sure someone hadn’t rented it. He walked us back to the room and opened it and said the cleaning lady must of left the cup but the room was cleaned. There was dirt hear and there on the floor along with some dead bugs so it wasn’t swept but the sheets and towels were clean! He said he would make a complaint to management and the cleaning lady. The bathroom was disgusting. Nasty tub with no shower curtain. The noise from the freeway was super loud along with the people upstairs.(not the hotels fault). Won’t be back.
Comment from Hotel Management
20 May 2024 by Management, Hotel Management
We're sorry to hear you had a difficult check-in experience. We have already addressed this matter with our staff member. We are known for our high quality and standards, so we hope you can give us a second opportunity to provide you with a pleasant experience.
by A verified traveler
Posted 11 May 2024
Coming off of southbound you have to get off at exit 67, drive south 3 miles get back on 55N and drive 3 miles back to get to the property
Comment from Hotel Management
15 May 2024 by Guest Relations, Hotel Management
Dear Sharon,Thank you for choosing us for your recent stay. We regret to hear of any inconvenience you encountered when arriving at our property. If there is anything we could have done to enhance your stay, please feel free to let us know. We appreciate your patronage and hope to see you again soon.
by A verified traveler
Posted 12 Apr 2024
Didn’t even stay the night. I don’t know where they got the photo that I viewed online but my room was not that!!
I asked for a non-smoking room and it smelled so dank.
I made a reservation on Expedia and couldn’t cancel so I had to eat the cost…worth it!!
Comment from Hotel Management
16 Apr 2024 by Guest Relations, Hotel Management
Dear Vickie,Thank you for sharing your thoughts with our team. We are shocked to read your review as it is not indicative of our high standards. What you described is unusual and we will be sure to share your feedback with our team for improvement. We ask that you give us another chance to change your perceptions with a stay that is nothing short of stellar.
by A verified traveler
Posted 11 Mar 2024
Awesome
Comment from Hotel Management
14 Mar 2024 by Management, Hotel Management
Thank you for staying with us and giving such a great review! We hope to see you come by our way next time you're around!
by A verified traveler from Fargo
Posted 10 Mar 2024
NA
Comment from Hotel Management
13 Mar 2024 by Management, Hotel Management
Thank you for leaving such a high review! If you have any feedback for us, please let us know so that we know where we need to improve.
by A verified traveler
If you don’t mind road noise
Posted 9 Mar 2024 on HotelsRoom was relatively clean and bed was comfortable. However, a LOT of toad noise from the interstate. No vending machines. Bathroom door didn’t close. Requested 2nd floor but none a available evrn though no one was there.
Comment from Hotel Management
13 Mar 2024 by Management, Hotel Management
We're sorry to hear you experienced much noise. While our lot may seem empty, we are currently very busy with many workers staying with us. We have also fixed the door issue. Please book with us ahead of time, and we would love to provide you one of our quieter rooms!
by A verified traveler
Better than the side of the road
Posted 8 Mar 2024 on HotelsRoom was recently renovated, which was nice but it wasn't the cleanest. There was pizza sauce dried on the floor along with pieces of crust. There were small stains on the quilt and one of the pillow cases. There are road crews that stay there, which is fine but they were hanging out in the court yard (just outside our door) until after midnight, so it was hard to fall asleep.
Comment from Hotel Management
8 Mar 2024 by Management, Hotel Management
We're sorry to hear your stay with us was not satisfying. We apologize for the state of the room as we are typically meticulous about cleaning. We're also sorry to hear you had a disturbance late at night. Please inform our front desk staff of any noise complaints so that they can address them immediately. We hope to see you come by our way again
by A verified traveler from Highland
Posted 7 Mar 2024 on Orbitz
There was a picnic area right outside our room where a large group were partying
Comment from Hotel Management
8 Mar 2024 by Management, Hotel Management
We're sorry to hear of your disturbance during your stay here. In the event this occurs, please let our front desk staff know so they may address the noise. We hope you will stop by and give us another opportunity to serve you.
by A verified traveler
Posted 2 Mar 2024
They ask for an additional $60 deposit. I recommend cash and get the cash back when you check out instead of possibly having to wait for the credit to show back up in your bank account. (They said by the next day)
The first room my husband was sent to had not been clean yet so had to go back to be assigned to another room. (After driving 9 hours and carrying 2 guitars in cases, luggage etc) No fast food or restaurants close by
Comment from Hotel Management
5 Mar 2024 by Management, Hotel Management
There is a 50 security deposit with each room, and yes, cash is recommended. We apologize for the inconvenience you had faced; however, there are several fast food restaurants nearby within a 1 minute drive, such as Taco Bell, Wendy's McDonald's, etc. Please ask our staff for directions if needed
by A verified traveler
Posted 2 Mar 2024
Dirty, construction materials everywhere including nearly blocking my room entrance
Staff was much better than the delapitated
Property.. justice would be a wrecking ball..
Comment from Hotel Management
5 Mar 2024 by Management, Hotel Management
We are sorry to hear your stay with us was dissatisfying. We are currently in the process of upgrading our whole floor plan, and so we are constantly improving the rooms until they are all of the same quality. We hope that you can give us a second opportunity to provide you the service and quality we are typically known for.
