Ratings based on 560 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Will most definitely be staying here again.
Comment from Hotel Management
18 Jun 2024 by Nicole, Hotel Management
Good evening, Jerry,Thank you so much for taking the time to leave us a review! We are delighted to see that you had such a lovely stay with us. We look forward to welcoming you back for your future adventures in Blue Ridge!
by A verified traveler
Posted 15 Jun 2024
Great location in the center of the downtown activity area
Comment from Hotel Management
15 Jun 2024 by Nicole, Hotel Management
Good afternoon, Jonathan,Thank you so much for leaving us such a kind review! We are delighted to hear that you enjoyed your stay, and our proximity to the charming downtown area. We look forward to seeing you again for your next adventures in Blue Ridge.
by A verified traveler
Posted 15 Jun 2024
Nicole at the front desk was very helpful and friendly. The hotel roof top bar and restaurant was fun. Great hotel!
Comment from Hotel Management
15 Jun 2024 by Nicole, Hotel Management
Good afternoon, Sean!Thank you so much for taking the time to leave us such a lovely review! I am absolutely delighted to have been able to make your check-in experience pleasant and memorable! We are so happy you were able to take advantage of the amenities we have to offer, and you had a fabulous time in our rooftop bar. We look forward to welcoming you back for your next adventures in charming Blue Ridge!
by A verified traveler
Posted 12 Jun 2024
I didn’t like that you were not allowed to drink out on the patio a bottle of wine we bought in the gift shop at the hotel. No pool and no hot tub.
Comment from Hotel Management
13 Jun 2024 by Nicole, Hotel Management
Good evening,Thank you so much for taking the time to review your stay with us. We do apologize for the inconvenience with the open container laws for the area. We do hope you had the opportunity to take advantage of our rooftop bar and restaurant, and the other amenities we have to offer while you were here.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Nicole, Hotel Management
Good morning, Brittni,We appreciate you taking the time to rate your stay with us! We are delighted to see that you enjoyed your stay with us. We look forward to welcoming you back for your future adventures!
by A verified traveler
Posted 7 Jun 2024
Nicole was exceptional, the ease of check in amd the roof top restaurant Amazinh.
Comment from Hotel Management
10 Jun 2024 by Nicole, Hotel Management
Good morning, Sophie,Thank you so much for taking the time to leave us such a lovely review! I am absolutely delighted to have helped make your check-in smooth and your stay memorable! We are pleased that you had an exceptional experience at our Hook & Eye. We would love to welcome you back for your next adventures in charming Blue Ridge.
by A verified traveler from charlotte
Posted 6 Jun 2024
Clean, spacious, ev charging svao
Comment from Hotel Management
10 Jun 2024 by Nicole, Hotel Management
Good morning, Soong,Thank you so much for taking the time to leave us a review! We are delighted to hear that you enjoyed your stay with us and appreciated our cleanliness and amenities. We look forward to welcoming you back for your future adventures in Blue Ridge.
by A verified traveler
Posted 2 Jun 2024
We stayed 3 nights at this hotel. The front desk staff were so kind and friendly. Our room was so clean and spacious. They were quick to help you with anything you needed. It was definitely the best hotel we stayed at for our entire vacation!
Comment from Hotel Management
4 Jun 2024 by Nicole, Hotel Management
Good morning, Lori,Thank you so much for taking the time to leave us such a lovely review! We are absolutely delighted to hear that you had a fabulous stay and our staff helped to make it memorable. We would love to welcome you back for your next adventures in charming Blue Ridge!
by A verified traveler
Posted 31 May 2024
Wish there were vending machines on each floor
Comment from Hotel Management
10 Jun 2024 by Nicole, Hotel Management
Good morning, Vicky,We appreciate you rating your stay with us and leaving a suggestion. We are so happy to see that you enjoyed your stay with us. However, we do apologize for any inconvenience you may have had with our lack of vending machines. I hope you have the opportunity to stay with us again for your next adventures in Blue Ridge!
by A verified traveler
Posted 30 May 2024
