Ratings based on 444 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
This property is one of those you have to come back and think what made you pick it. Staff was very friendly and location was great but the property itself and the condition of it was terrible. The expedia description said this room is air-conditioned but there was no way there was ac installed anywhere. Luckily for us the weather was rather cold in May and there was no need for ac. The size of the bathroom was too small, it was a struggle to do anything in there. The shower had mold in some sections of the doors. The room was crowded with beds, nothing else could fit in. Very claustrophobic experience. There are other properties in the same location, they were 20-40 bucks more a night and at least from outside they looked like a proper hotel. I really hope this isn't London standard at this price range. Will not be coming back.
by A verified traveler
Posted 27 May 2024
Staff rude did not act professional, bad service not friendly. On expidia advertised on website was private bathroom but after I paid and confirm by email then things had changed and did not have private bathroom on email, then I called Expedia about this took me over 1 hour to talked but still end up not have private bathroom and the expidea kept saying the website was said share bathroom. In the end they said they give me £25 voucher back to use within 24 hours! Which is mean I had to pay the new hotel and lost money from this hotel I had already paid. Really disappointed with Expedia
The room I have was behide the counter it looks like a staff room! And the place did not like hotel it looks like a flat. Never come to stay in this place again.
by A verified traveler
Posted 7 Mar 2024
It’s a basic hotel - not for anyone wanting the lap of luxury, but it was clean, comfortable and very well located for anyone travelling from Kings Cross. For £80 a night it was reasonably priced.
by A verified traveler
Dismal and shabby
Posted 27 Feb 2024 on HotelsRoom looked like a basement had been partitioned. Walls were paper thin meaning we could hear the conversation next door into the small hours. The room had not been cleaned and the duvet was thinner than Kim Kardashian’s nighty. The heating didn’t work. I would have minded if it was cheap but £143 is a bit much for something so substandard. Travelodge up the road for £120 would have been a better option.
by A verified traveler
Posted 2 Feb 2024 on Hotels
by A verified traveler
Posted 27 Dec 2023
It was nice and close to where we needed
by A verified traveler
Posted 11 Nov 2023
We are both lawyers and we will certainly be calling the health inspection agency to attend to this hotel.
We were travelling internationally from Canada as a couple. We checked in Nov 1st after a long day of travel and stayed for half an hour before leaving. We booked this place because it was “cheaper” in the London area and because of the location. The pictures they have do not represent what the place actually looks like. It is really like a bad hostel. It was super dirty and tiny. We pulled wads of hair out of the rug. The walls were splattered with unknown substances. The furniture was in rough shape. We booked a new hotel for double the costs and when we respectfully told them were leaving they didn’t have much to say. We said we would pay for our first night but asked for a refund for the following two nights and they wouldn't entertain that. Just pay double the cost to stay anywhere but here.
by A verified traveler
Posted 3 Nov 2023 on Hotels
by A verified traveler
Posted 24 Oct 2023
Tiny little room but very convenient in London, so not unexpected. A little worn but clean and super nice staff@
by A verified traveler
Posted 19 Oct 2023
You get what you paid for bearing in mind that London is an expensive city. The room was small, a bit grubby and run down, but location was great.
We read the reviews after booking and to be frank we were expecting much worse- yes there is nobody in the reception most of the time, and yes you will have to carry your own bags, but this is London- street noise was minimal and there were no loud drunks during our stay (but we werent there for the weekend). If you intend to visit the city and not spend any time in your room other than to sleep then this might be a good option- we had a family room for 4 including 2 teens and it was ok.
Ear plugs are recommended.
