Ratings based on 563 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
Lovely stylish hotel right on the Loire in the heart of Blois. Excellent underground cat park and super, helpful and friendly staff. We now plan to return on our way back to England from the Dordogne for a further overnight stay.
by A verified traveler
Posted 8 Jan 2024
Excellent location and free public car park next door. Basic decor in room but comfortable bed. Enjoyable dinner but breakfast unexciting. Welcoming staff.
by A verified traveler
Good staff but aging tired rooms
Posted 7 Dec 2023 on HotelsStaff are amazing. Service is top notch. Rooms are aged. Furniture is old and looks unclean. Repair works made the morning very noisy, no notice served. Staff are truly awesome. Location is great too.
by A verified traveler
Friendly staff tired room and Breakfast a huge dis
Posted 1 Oct 2023 on HotelsThe public areas are well kept and very clean the check in was good and the lady on reception was excellent and very helpful and friendly. We were only staying for one night on route to another location
The room had seen better days and the breakfast buffet was a real disappointment. In country that has so many great Boulangers the quality of the morning goods was really poor mass produced part baked products the hot food was just awful. There are so many local places doing quality this was a huge disappointment and why we didn’t take breakfast and sadly whilst running our stay did mean us leaving without a good memory of the hotel
by A verified traveler
Mostly great except some poor customer service
Posted 21 Sep 2023 on HotelsEverything was great except we sent laundry out. It disappeared. They apologized and said they would “look after us” and said it would be next morning before we left (we were biking). It didn’t come until the afternoon and we had toured the town. We were then told that because we were still there we had not been affected so we would not be “looked after”. Well if that’s how it works, if we cancel a room they charge us! But if they fill the room then they “had not been affected”, would we then not have to pay for the room! Very poor attitude or customer service. All else was great at the hotel
by A verified traveler
Posted 17 Jul 2023
Nice, quiet hotel, view on the Loire river. Delicious breakfast buffet, efficient and courteous staff. A 5-10mn walk along the river to the castle and downtown with shops, bars, and restaurants. Easy public parking across the hotel, free at night and on Sunday.
by A verified traveler
Posted 18 Jun 2023 on Hotels
by A verified traveler
Thank you Mercure Blois
Posted 27 Feb 2023 on HotelsThe staff at Mercure Blois were friendly, efficient and very helpful. The dinners and breakfast were delicious.
by A verified traveler
Great choice
Posted 30 Dec 2022 on HotelsGood stay and amazing friendship from the desk.
by A verified traveler
An overnight pause.
Posted 11 Dec 2022 on HotelsOur first stay here & it most certainly is an impressive building when compared to dozens of other Mercure hotels that we have experienced throughout Europe.
