Ratings based on 10 Verified Reviews

2.8 out of 5
88% of guests recommend
3.4 Room cleanliness
3.0 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 27 Jun 2022
Room was very dirty. Manager was very rude and didn’t introduce hisself and say “sorry”
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2022 on Hotels
3 out of 5
by A verified traveler

Posted 10 Sep 2018 on Hotels
The best thing is location. The rest do not match 4* star hotel status.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2018 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Bulgaria

Pleasant Hotel conveniently located

Posted 14 Jul 2018
Pros: Location and cost.
Cons: Staff training and coffee tea facilities in the room.
Location: Good lively town with lovely restaurants and bars. Great access to all local attractions and sights.
Great reception staff. Very helpful and good English language skills. Really excellent food from the hotel restaurant. Waiting staff however need some training in customer service as not very helpful or attentive. Had to go looking for the waitress several times. It was know that this was a spa hotel but its worth noting that due to the very high sulphur content in the hot water this is not suitable for people with respiratory problems such as my wife. This did cause us some discomfort. One small point though is that we felt that tea and coffee facilities in the room would have been a real benefit but otherwise this was an overall good enjoyable stay.
2 out of 5
by A verified traveler from San Diego/Mexico City

Posted 3 Jun 2018
Overall Soviet/communist atmosphere, air conditioning (two!!! Cheap units) absolutely does not work, room remained at 24C, cheap beds, no shower only jacuzzi (!!!) with short handheld shower head, water smells like sulfur (!!!), loud noise and vibrations from wedding until 2AM. There is no sign (!!!) for the hotel at its location, where you drive by it, only on the side facing a pedestrian plaza (!!!)... so I recommend tearing down this communist construction and starting new with a new building built to European standards.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2018 on Hotels
3 out of 5
by A verified traveler

Ночь проездом

Posted 16 Jun 2018 on Hotels
Останавливались на ночь проездом. Взяли апартаменты на 5 человек. В целом, все было нормально, завтрак средний, но всего было достаточно. Из минусов - в туалете воняло как в общественном и вода сероводородом.
4 out of 5
by A verified traveler

Buen, pero básico alojamiento

Posted 21 May 2018 on Hotels
Buen hotel, que ha sido recientemente renovado. Las habitaciones son amplias, con buena señal WiFi pero les faltan muebles. Dispone de parking privado. El desayuno es pobre y malillo. El zumo que ofrecen es de muy baja calidad. Dispone de piscina climatizada y jacuzzi. El personal es muy amable.
4 out of 5
by A verified traveler

İyi otel berbat yönetim ve çalışanlar

Posted 7 Feb 2018 on Hotels
Spa genel anlamda çok kötü, çalışanlar sanki zorla çalışıyorlar gibiydi. Havlu istedim, gidip resepsiyondan istememi söyledi. Şıpır şıpır sularla resepsiyona gitmek biraz garip olurdu. Resepsiyondan bir maili basmasını istedim,tam yarım saat ben bilmem anlamam diye mazeret uydurdu. Genel olarak iyi bir otel malesef çok kötü yönetiliyor. Otelde 10-25 tane genç kalıyordu, gece yarısına kadar inanılmaz gürültü yaptılar, biri gelip uyarmadı.
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