Ratings based on 222 Verified Reviews

4.5 out of 5
100% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
Myself and husband stayed here whilst away celebrating our wedding anniversary. We visited Portmerion nearby and this hotel was situated not far from there. Staff were very friendly throughout our stay. On our arrival they showed us to our room. The room was huge,as was the en-suite. The room was very clean had all we needed for our stay. We chose to dine at the hotel and we were not disappointed! We both had steak for main and agreed it was possibly the best steak we had ever eaten and was it cooked to perfection. Breakfast in the morning did not disappoint either. Located in Snowdonia the surrounding scenery was just stunning. I would happily return to the hotel and would recommend as a place to stay for friends and family visiting the area. Thank you for a truly lovely stay.
4 out of 5
by A verified traveler

Posted 26 May 2024
Lovely place Room very big and great shower Stairs are steep going up to room so not good for elderly or people with mobility problems
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024
5 out of 5
by A verified traveler

Posted 19 Feb 2024
For £70 it was really good value for money. Staff were lovely. The room was big. It’s a little out of date. The water system broke in the morning, but was up and running quickly. I am going to stay again
3 out of 5
by A verified traveler

Posted 14 Oct 2023
No disabled access. Unable to use the tiny, enclosed, shower because there were no grab rails, either in the stall or in the bathroom itself. No lift. No ground floor rooms. Also, the electrics in my room failed - twice.
3 out of 5
by A verified traveler

Posted 8 Oct 2023
Room was large and clean; staff were great; food was what you’d expect for pub fare; the downside was the smell in the bedroom - it was above the kitchen and smelled of cooked food.
3 out of 5
by A verified traveler

Posted 25 Sep 2023
Our room was lovely, it had everything we needed for our short stay. The surroundings were beautiful. We both felt the hotel was in need of a facelift in terms of the rather outdated decor. Sadly the breakfast was a little bit of a disappointment, we chose to get a refund which the staff did with no issues. The staff themselves were all pleasant and friendly, and were very helpful to us with advice on local places of interest. The decor and sky sports everywhere was a shame.
5 out of 5
by A verified traveler

Great stay, Great staff!

Posted 22 Sep 2023 on Hotels
We had a fantastic stay! The staff was excellent, friendly and attentive. David, the outstanding young man we worked with the most, made our stay memorable with his positive attitude, good humor and welcoming demeanor. The meals served at the on-site pub had great food and a friendly caring staff. The rooms were quiet, spacious and comfortable. We could not have made a better choice than the Oakley Arms for our stay during our extended trip!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2023 on Hotels